Rachel Riley

• Housing Assistance: Help clients find suitable housing options, including rentals or purchases, and guide them through the lease or purchase process. 

• School and Childcare Support:
 Provide information on local schools, enrollment procedures, and childcare options. 

• Local Services Setup: Assist clients with setting up utilities, banking, and other essential services. 

• Cultural Orientation:
 Offer insights into local customs, culture, and lifestyle to aid in the client's adjustment. 

• Area Familiarization:
 Conduct area orientation tours and provide personalized information packets

• Call potential participants/guardians to explain project and schedule interviews based on participant’s interview mode of preference.
• Organize and manage own interview schedule.
• Track call dispositions and access participant information via Salesforce.
• Manage all aspects of Zoom video meetings, including invitations and technical support.
• Record interview outcomes and resolve inconsistencies in responses, review data, and submit completed interviews and findings.
• Comply with confidentiality, federal HIPAA regulations, and adhere to data security requirements.
• Maintain regular communication with Vital Research.

• Customized Nutrition Planning: Develop and implement personalized nutritional programs tailored to meet the unique health goals and dietary needs of individual clients, ensuring alignment with wellness objectives and lifestyle preferences.
• Health & Lifestyle Education: Serve as a role model and educator, promoting sustainable healthy habits and active lifestyle choices through one-on-one coaching and group workshops.
• Product Training & Business Development: Deliver comprehensive product training and education, while also driving retail sales and team growth through strategic recruiting and mentorship initiatives.
• Team Leadership & Support: Lead, mentor, and manage a team of Wellness Coaches, fostering a collaborative and goal-oriented environment focused on delivering high-quality client support and professional development. Attended quarterly corporate Leadership events.
• Multi-Location Business Operations: Successfully owned and operated six independent nutrition center locations, overseeing all aspects of business operations including staffing, inventory, marketing, customer service, and financial performance.
• Wellness Facilitation – Yoga & Meditation:
  Facilitate both public and private sessions in yoga and meditation, creating a safe, inclusive space for clients to explore mindfulness, stress reduction, and physical wellness.
• Digital Marketing & Social Media Management: Strategically manage social media platforms to enhance digital visibility, build brand presence, and engage with the online wellness community through authentic and targeted content.
• Grassroots Marketing & Community Outreach: Actively advocate for health and wellness through direct, person-to-person marketing strategies, building meaningful relationships and fostering trust within the community.

• Welcome, provide support and ensure a smooth transition for relocating employee and their families into their new communities.
• Offer expert knowledge of the city, local rental market, school districts, Social Security process etc.
• Efficient in building rapport, communication, research and delivering customized information in a timely manner.
• Maintains positive relationships with apartment communities, landlords and property managers by communicating professionally with all parties involved in the rental search process.

• Understand customer needs and requirements, inclusive of prospect assessment for fit with and interest in ADP as a partner for its services.
• Close sales and achieve monthly quotas.
• Meet daily outbound phone objectives, as well as monthly and quarterly lead qualification quota targets.
• Research assigned leads via data/information provided as well as other standard online research tools (e.g., Google) to prepare for prospect contact.
• Ensure accuracy of client data in SalesForce.com.
• Develop and maintain a solid understanding of ADP’s product and service offerings through attendance at classroom and individual based training sessions.

• Support the client's overall well-being by building a meaningful connection, assuring autonomy, and providing safety and security.
• Help bathe, dress, groom, and assist with other things people do throughout the day.
• Provide care for clients with special and/or chronic care conditions such as dementia, stroke, Parkinson’s, and hospice support.