Summary
Overview
Work History
Education
Languages
Timeline
Generic

Rachel Rodriguez

Glendale

Summary

Experienced with patient intake and care coordination, ensuring smooth and efficient processes. Utilizes strong communication skills to resolve patient inquiries and billing issues effectively. Knowledge of healthcare systems and patient management software, fostering supportive patient environment. Experience with fast paced clinic and I am also Bilingual.

Overview

24
24
years of professional experience

Work History

Physical Therapy Front Office Patient Rep

The Core Institute
08.2022 - Current

I greet and check in and out patients. I also schedule patients for our facility as well as the other 7 facilities. I copy, scan, and collect copays and deductibles. This is a fast pace clinic and I work extremely well in this environment. I work closely with the Physical Therapist in assisting with Patients and e-mails. I am Bilingual.

Self- Employed

Childcare
01.2001 - Current

Childcare as a part time job. I care for children.

Patient Service Representative

Next Care URGENT CARE
11.2019 - 12.2022

I greeted and checked in and out patients. I collected copays and deductibles. I assisted the Providers with any issues or forms that were required. I am Bilingual.

Patient Service Representative

Phoenix Childrens Center
06.2016 - 11.2019

Greeted and check patients in and out. collected copays and deductibles. Pulled patient charts and filed and scanned and copied. Maintained inbound and outbound calls. Verified insurance benefits and eligibility.

MRI Coordinator I

St, Joseph Hospital
09.2001 - 05.2015

I greeted and checked in and out patients. I collected copays and deductibles. I copied and scanned documents. I worked closely with the MRI technologist, the Radiologists and the Nurses and Anesthesiologist. I scheduled and verified eligibility and benefits and obtained authorization.

Education

High School Diploma -

Glendale Union High School
Glendale, AZ

Languages

Spanish

Timeline

Physical Therapy Front Office Patient Rep

The Core Institute
08.2022 - Current

Patient Service Representative

Next Care URGENT CARE
11.2019 - 12.2022

Patient Service Representative

Phoenix Childrens Center
06.2016 - 11.2019

MRI Coordinator I

St, Joseph Hospital
09.2001 - 05.2015

Self- Employed

Childcare
01.2001 - Current

High School Diploma -

Glendale Union High School
Rachel Rodriguez