Rachel Solis
Tucson,AZ
Summary
Compassionate and detail-oriented nursing student with certifications in phlebotomy, home health aide, CPR/AED, and OSHA safety. Proven experience in client interaction, patient support, and health and safety compliance enhances the ability to deliver exceptional care. Eager to leverage clinical knowledge and strong communication skills to contribute effectively in a dynamic healthcare setting. Committed to fostering a supportive environment that prioritizes patient well-being and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk / Sales Associate
World Gym
12.2023 - Current
- - Provide high-quality customer service and communication, ensuring positive interactions with all clients and members
- - Support client needs through scheduling, check-ins, and assistance with services, fostering a professional environment
- - Maintain a clean, safe environment in compliance with health and safety standards
- - Handle administrative duties efficiently, demonstrating multitasking and organizational skills
- Assisted customers with membership inquiries, providing detailed information on services and promotions.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accurate financial reporting.
- Collaborated with team members to implement promotional events, increasing member engagement and satisfaction.
- Handled customer concerns with professionalism, resolving issues to uphold company standards of service.
- Monitored inventory levels of merchandise, coordinating restocking efforts to meet customer demand.
- Developed strong relationships with members through consistent communication and follow-up regarding fitness progress.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
Education
Bachelor of Science - Nursing
University of Arizona
Tucson, AZ01-2028
High School Diploma -
Pueblo High School
Tucson, AZ05-2024
Skills
- -
- Patient Care & Support
- – Knowledge of basic patient care and assistance techniques from coursework and certifications
- Health & Safety Compliance
- – Trained in OSHA standards and certified in CPR/AED, maintaining safe environments
- Communication & Customer Service
- – Skilled in building relationships and ensuring positive experiences for clients
- - Front Desk & Administrative Operations – Experienced in scheduling, check-ins, and managing client records
- - Time Management & Multitasking – Efficiently manage multiple responsibilities in dynamic environments
- Goal oriented
- Guest relations
- Teamwork and collaboration
Websites
Certification
- - Certified Phlebotomy Technician (CPT)
- - NHCO Certification
- - Home Health Aide Certification (HHA)
- - CPR/AED Certified
- - OSHA Certification
Languages
Spanish
Native or Bilingual
Timeline
Front Desk / Sales Associate
World Gym
12.2023 - Current
Bachelor of Science - Nursing
University of Arizona
High School Diploma -
Pueblo High School
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