Rae Walters
Tucson
Summary
Store Supervisor at Goodwill Industries of Southern Arizona, skilled in employee training and productivity. Maximizes value of donations and reduces waste through strategic planning. Charismatic leader with expertise in visual merchandising and operational excellence, consistently enhancing customer experiences and achieving sales goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Supervisor
Goodwill Industries of Southern Arizona
Tucson
09.2022 - Current
- Supervises and delegates the activities of all associates in compliance with store needs.
- Completes thorough opening and closing shifts to maintain operational standards each day.
- Provides monthly reviews with associates to evaluate performance and goals.
- Enforces safety protocols at all times, while efficiently managing store operations.
- Trained in kaizen, verifies daily that policies and processes are being followed correctly.
- Counts and balances registers. Maintains accurate records of daily transactions using GoldTech and Loomis.
- Maintains records of items shipped, received, or transferred to other locations.
- Provides training for employees on donation processing, merchandise stocking, and cashiering.
- Monitors inventory levels daily and submits orders as needed.
- Stock shelves, towers, and racks in key areas to maximize sales.
- Creates successful plans daily to maximize the value of donations and reduce waste and loss.
- Provides leadership, insight and mentoring to employees
- Analyzes sales data to identify trends and produce donations to meet sales goals
Deli Clerk
Fry's Food And Drug
Marana
07.2022 - 10.2022
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Rotated product on shelves to ensure freshness.
- Operated cash register accurately and efficiently for customer transactions.
- Maintained cleanliness of the deli area and equipment.
- Adhered to health and safety standards while preparing food.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Maintained records such as inventory levels or sales figures.
- Documented and entered special orders for event catering and party trays.
Sales Associate
Torrid
Orange
03.2019 - 10.2019
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Certificate -
Emerging Leaders Management Class
Tucson, AZ06-2024
High School Diploma -
Pacific Coast High School
Tustin, CA01-2018
Skills
- Charismatic and efficient customer service skills
- Team building and leadership
- Employee training
- Store opening and closing
- Delegating work
- Visual merchandising
Accomplishments
- Early graduate
Certification
- Pallet jack certified
- CPR certified
References
References available upon request.
Timeline
Store Supervisor
Goodwill Industries of Southern Arizona
09.2022 - Current
Deli Clerk
Fry's Food And Drug
07.2022 - 10.2022
Sales Associate
Torrid
03.2019 - 10.2019
Certificate -
Emerging Leaders Management Class
High School Diploma -
Pacific Coast High School
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