Raef Gad

Office Management

• Organize and maintain files, records, and databases (physical and digital).
• Order and manage office supplies and equipment.

Communication Support

• Answer phone calls, emails, and greet visitors.
• Draft, edit, and format correspondence, memos, and reports.

Scheduling & Coordination

• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare agendas and take meeting minutes.

Data Entry & Reporting

• Enter and update information in spreadsheets or databases.
• Prepare regular reports (e.g., expense reports, activity summaries).

Customer Service

• Handle customer inquiries or complaints professionally.
• Maintain a polite and helpful attitude with clients and staff.

Confidentiality

• Manage sensitive or confidential information with discretion.

• Safe and Professional Transportation
  Drive clients to and from destinations in a safe, timely, and professional manner.
  Obey traffic laws and follow the best possible routes.
• Customer Service
  Greet passengers with courtesy and assist with opening doors, luggage handling, and comfort.
  Ensure a high level of customer satisfaction throughout the ride.
• Vehicle Maintenance & Cleanliness
  Keep the limousine clean, polished, and presentable at all times.
  Perform routine inspections and report mechanical issues as needed.
• Schedule Management
  Follow assigned schedules and respond to changes or last-minute bookings.
  Use GPS or dispatch instructions for navigation.
• Confidentiality & Discretion
  Maintain the privacy and confidentiality of high-profile or VIP clients.
• Paperwork & Records
  Keep logs of mileage, fuel use, passenger details, and maintenance.
  Submit receipts and trip reports as required.
• Compliance
  Ensure compliance with all local traffic and transportation regulations.
  Maintain an active and valid driving license with appropriate endorsements.
• Professional Appearance
  Wear a clean and formal uniform and maintain a neat personal appearance.