Raelynn Valliere
Phoenix
Summary
I am a motivated online high school student who is looking for a full time job. I have 1 year of experience in customer service / dispatching. I really enjoy working in that environment. I thrive under pressure and stay composed with last minute changes. I believe I would be a great fit for this position.
Overview
1
1
year of professional experience
Work History
Dispatcher
Quick Response Garage Door
Phoenix
10.2025 - Current
- Coordinated service calls for garage door repairs and installations.
- Managed scheduling for technicians to optimize route efficiency.
- Communicated with customers to confirm appointments and service details.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
CSR, Sales
Quick Response Garage Door
Phoenix
10.2025 - Current
- Assisted customers with product inquiries and purchase decisions.
- Handled customer complaints and resolved issues professionally and promptly.
- Maintained product knowledge to provide accurate information to customers.
- Participated in training sessions to improve customer service skills and techniques.
- Maintained records of customer interactions, transactions, comments and complaints.
Education
Penn Foster Career School
Scranton, PASkills
- Experience with Service Titian
- Customer service
- Time management
- Problem resolution
- Appointment scheduling
- Route optimization
- Dispatch coordination
- Multitasking and organization
- Call handling
- Workflow prioritization
- Reliability
References
References available upon request.
Timeline
Dispatcher
Quick Response Garage Door
10.2025 - Current
CSR, Sales
Quick Response Garage Door
10.2025 - Current
Penn Foster Career School