Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rafal AL Gburi

Phoenix

Summary

I have worked with Walgreens in many positions. Every year and month of the three years, I was earning better and bigger positions. I went from being a cashier, working with customers and helping them find their needs and wants, to becoming an inventory specialist. which is checking new shipments, receiving new orders, and making new price changes, putting new displays together. Then I became a pharmacy technician, filling prescriptions and helping customers by providing them with the best customer service they need, so they feel heard and welcomed. Then I became a DH, which is two positions at once, working in the store and pharmacy. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Pharmacy Tech, Cashier, Inventory Specialist, DH

Walgreens
Glendale
09.2023 - Current
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Answered customers' questions and provided information on store procedures or policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Welcomed customers, offering assistance to help find store items.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote add-on sales.
  • Monitored stock levels to ensure availability of products.
  • Identified obsolete or slow moving items for disposal or sale at discounted prices.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Maintained high standards of customer service.
  • Handled escalated customer service issues as needed.

Education

Pharmacy Technician License -

Arizona Pharmacy Boarder
04-2023

High School Diploma -

cactus high school
05-2022

Skills

  • Customer service
  • Regulatory knowledge
  • Supply restocking
  • Sales promotion
  • Inventory control
  • Sales strategies
  • Active listening
  • Customer service and care
  • Positive customer engagement
  • Display design
  • Stock replenishment
  • Safety and cleanliness standards

Accomplishments

  • best employee of the year
  • one year complete

Languages

English
Full Professional
Arabic
Full Professional
Turkish
Professional
Spanish
Elementary

Timeline

Pharmacy Tech, Cashier, Inventory Specialist, DH

Walgreens
09.2023 - Current

Pharmacy Technician License -

Arizona Pharmacy Boarder

High School Diploma -

cactus high school
Rafal AL Gburi