Rahim Abbasov
Baku
Summary
Experienced Manager with a demonstrated history of working in the commercial real estate industry. Skilled in developing of business plan for the Shopping Mall, Administration, Negotiation, Customer Service, Management, Strategic Planning, Operations and Business Development. Supervise and manage shopping mall operations incl. maximizing rental income, property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance, etc.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Mall Manager - Crescent Mall & Port Baku Mall
PASHA Malls
02.2023 - Current
- To control the pre opening period of the Shopping Mall
- To develop a business plan for the Mall, covering all key components of mall operation. Manage operating costs aiming for maximum productivity;
- Coordinate and manage overall shopping mall business including operations, profitability, team and tenant management, and also contractor services;
- Ensuring smooth day-to-day functioning of the shopping mall in line with company procedures facilitating a good environment for tenant business activity and a pleasant shopping environment for guests;
- Prepare, review, monitor and be accountable for all Mall related Opex and Capex budgets;
- Participation and development of marketing annual plans in collaboration with HQ Marketing Department;
- For the aim of maximizing rental income, support the Leasing Department via feedback about tenant performance in the mall and prospective tenants;
- Mentor, lead and encourage his/her team for the outstanding quest, tenant and employee experience;
- Conduct best practice and benchmarking studies to increase guest and tenant satisfaction levels continuously;
- Foster an inspiring environment for each team member and prepare lists for trainings of the personnel;
- Create and apply performance management systems to analyse, measure and feedback on all mall-related processes including team member performance;
- Maintain a strong working relationship with all important Municipal Emergency services including Police, Civil defense, and Fire & Para Medic Services;
- Promote and adhere to Pasha Malls Values & Behaviours, Code of Ethics, Gifts & Entertainment and other company policies and procedures.
Mall Manager - Deniz Mall
Pasha Construction
09.2019 - 02.2023
- Control the Hand Over process of the new opened Shopping Mall
- To develop a business plan for the Mall, covering all key components of mall operation. Manage operating costs aiming for maximum productivity;
- Coordinate and manage overall shopping mall business including operations, profitability, team and tenant management, and also contractor services;
- Ensuring smooth day-to-day functioning of the shopping mall in line with company procedures facilitating a good environment for tenant business activity and a pleasant shopping environment for guests;
- Prepare, review, monitor and be accountable for all Mall related Opex and Capex budgets;
- Participation and development of marketing annual plans in collaboration with HQ Marketing Department;
- For the aim of maximizing rental income, support the Leasing Department via feedback about tenant performance in the mall and prospective tenants;
- Mentor, lead and encourage his/her team for the outstanding quest, tenant and employee experience;
- Conduct best practice and benchmarking studies to increase guest and tenant satisfaction levels continuously;
- Foster an inspiring environment for each team member and prepare lists for trainings of the personnel;
- Create and apply performance management systems to analyse, measure and feedback on all mall-related processes including team member performance;
- Maintain a strong working relationship with all important Municipal Emergency services including Police, Civil defense, and Fire & Para Medic Services;
- Promote and adhere to Pasha Malls Values & Behaviours, Code of Ethics, Gifts & Entertainment and other company policies and procedures.
Mall Manager - 28 Mall
Pasha Construction
02.2018 - 09.2019
- To create new action plan for the improving the business
- To develop a business plan for the Mall, covering all key components of mall operation. Manage operating costs aiming for maximum productivity;
- Coordinate and manage overall shopping mall business including operations, profitability, team and tenant management, and also contractor services;
- Ensuring smooth day-to-day functioning of the shopping mall in line with company procedures facilitating a good environment for tenant business activity and a pleasant shopping environment for guests;
- Prepare, review, monitor and be accountable for all Mall related Opex and Capex budgets;
- Participation and development of marketing annual plans in collaboration with HQ Marketing Department;
- For the aim of maximizing rental income, support the Leasing Department via feedback about tenant performance in the mall and prospective tenants;
- Mentor, lead and encourage his/her team for the outstanding quest, tenant and employee experience;
- Conduct best practice and benchmarking studies to increase guest and tenant satisfaction levels continuously;
- Foster an inspiring environment for each team member and prepare lists for trainings of the personnel;
- Create and apply performance management systems to analyse, measure and feedback on all mall-related processes including team member performance;
- Maintain a strong working relationship with all important Municipal Emergency services including Police, Civil defense, and Fire & Para Medic Services;
- Promote and adhere to Pasha Malls Values & Behaviours, Code of Ethics, Gifts & Entertainment and other company policies and procedures.
Mall Manager - Port Baku Mall
Pasha Construction
11.2015 - 02.2018
- To develop a business plan for the Mall, covering all key components of mall operation. Manage operating costs aiming for maximum productivity;
- Optimized mall security measures by implementing stricter protocols, ensuring a safe environment for both customers and employees.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Coordinate and manage overall shopping mall business including operations, profitability, team and tenant management, and also contractor services;
- Ensuring smooth day-to-day functioning of the shopping mall in line with company procedures facilitating a good environment for tenant business activity and a pleasant shopping environment for guests;
- Prepare, review, monitor and be accountable for all Mall related Opex and Capex budgets;
- Participation and development of marketing annual plans in collaboration with HQ Marketing Department;
- For the aim of maximizing rental income, support the Leasing Department via feedback about tenant performance in the mall and prospective tenants;
- Mentor, lead and encourage his/her team for the outstanding quest, tenant and employee experience;
- Conduct best practice and benchmarking studies to increase guest and tenant satisfaction levels continuously;
- Foster an inspiring environment for each team member and prepare lists for trainings of the personnel;
- Create and apply performance management systems to analyse, measure and feedback on all mall-related processes including team member performance;
- Maintain a strong working relationship with all important Municipal Emergency services including Police, Civil defense, and Fire & Para Medic Services;
- Promote and adhere to Pasha Malls Values & Behaviours, Code of Ethics, Gifts & Entertainment and other company policies and procedures.
Mall Manager - Shuvelan Park Mall
Pasha Construction
06.2014 - 11.2015
Building Manager - Baku Palace Project
Pasha Construction
09.2013 - 06.2014
- Manage and oversee operations, maintenance, administration
Administrative Manager - Baku Palace Project
Pasha Construction
08.2009 - 03.2013
Education
Master of Science - Accounting and auditing
Azerbaijan State University of Economics
Azerbaijan01.2011
Bachelor of Science - Accounting and auditing
Azerbaijan State University of Economics
Azerbaijan01.2007
Skills
- Organizational
- Needs Assessment
- Decision-Making
- Communication
- P&L Administration
- Business Management
- Business Leadership
- Budget Control
- Facilities Management
Certification
The Middle East Council of Shopping Centers +Retail (MECSC) Fundamental Management, Marketing &Leasing Course (Level 1)
Project Management Professional (PMP) - Issued Jan 2022
Languages
Azerbaijani
Advanced
C1
English
Advanced
C1
Russian
Advanced
C1
Timeline
Mall Manager - Crescent Mall & Port Baku Mall
PASHA Malls
02.2023 - Current
Mall Manager - Deniz Mall
Pasha Construction
09.2019 - 02.2023
Mall Manager - 28 Mall
Pasha Construction
02.2018 - 09.2019
Mall Manager - Port Baku Mall
Pasha Construction
11.2015 - 02.2018
Mall Manager - Shuvelan Park Mall
Pasha Construction
06.2014 - 11.2015
Building Manager - Baku Palace Project
Pasha Construction
09.2013 - 06.2014
Administrative Manager - Baku Palace Project
Pasha Construction
08.2009 - 03.2013
Master of Science - Accounting and auditing
Azerbaijan State University of Economics
Bachelor of Science - Accounting and auditing
Azerbaijan State University of Economics
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