Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Rahim Hasanov

Rahim Hasanov

Baku

Summary

Adept at driving operational excellence, I enhanced customer satisfaction and streamlined costs at SignoraCucina through expert inventory management and dynamic team leadership. Leveraging skills in financial analysis and conflict resolution, I significantly improved service delivery, embodying a full-service restaurant background with a focus on innovative menu development and staff training.

Overview

9
9
years of professional experience

Work History

Restaurant Manager

SignoraCucina
Baku
06.2022 - 12.2024
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Trained new employees to perform duties.
  • Created new menu items based on customer feedback and industry trends.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Delegated work to staff, setting priorities and goals.

Head Waiter

Sapphire Hotel Societe Restaurant
Baku
03.2021 - 06.2022
  • Stocked service areas with supplies during slow periods.
  • Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
  • Implemented new POS system and trained staff members on use.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Greeted customers, answered questions and recommended specials to increase profits.

Tour Manager

Kleopatra Hotel
Alanya
04.2016 - 09.2019
  • Anticipated and met client demands to run efficient and profitable tours.
  • Worked with local tourist boards to obtain information about attractions within an area.
  • Represented client and supervised events with decisive leadership and quality execution.
  • Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.

Education

Bachelor of Science - Teaching History

Sumgait State University
Sumgait
07-2015

Skills

  • Inventory management
  • Menu development
  • Staff training
  • Financial analysis
  • Conflict resolution
  • Team leadership
  • Sales strategies
  • Problem solving
  • Time management
  • Labor and food cost control
  • Full service restaurant background

Languages

Azerbaijan
First Language
English
Advanced (C1)
C1
Russian
Advanced (C1)
C1

Timeline

Restaurant Manager

SignoraCucina
06.2022 - 12.2024

Head Waiter

Sapphire Hotel Societe Restaurant
03.2021 - 06.2022

Tour Manager

Kleopatra Hotel
04.2016 - 09.2019

Bachelor of Science - Teaching History

Sumgait State University

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Rahim Hasanov