Raigan Gregston
Chick-fil-A
Flagstaff
1
Language
1
Certification
7
years of professional experience
Experienced with creating positive guest interactions and maintaining a welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Work History
Front of House Employee
1 Month- Provided exceptional customer service, ensuring positive dining experiences and fostering customer loyalty.
- Managed front counter operations, efficiently processing orders and maintaining a clean environment.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Assisted in training new team members on operational procedures and customer engagement techniques.
Intern
2 Months- As a Marketing, Communications & Philanthropy Intern at AZCEND, I support outreach efforts that promote community programs, including the Kids' Literacy Program and SNAP benefits assistance services. Created marketing and communication materials, assisted with donor and community engagement initiatives, and increased awareness of resources supporting families and individuals in need.
- Supported project coordination by managing schedules and documentation for various initiatives.
- Assisted in data collection and analysis to inform operational improvements and strategic decisions.
- Collaborated with team members to streamline workflows, enhancing overall efficiency in project execution.
Activity Coordinator
1 Year 5 Months- As the Activities Coordinator at Golden Years Retirement Home, I planned and led engaging recreational, social, and wellness programs that enhanced residents' quality of life. I worked closely with residents and staff to create meaningful experiences that fostered community, connection, and personal well-being.
- Developed and implemented engaging activity programs tailored to resident interests and capabilities.
- Coordinated schedules and logistics for activities, ensuring efficient resource allocation and participation.
- Led training sessions for staff on best practices in activity facilitation and resident engagement techniques.
Cleaning Assistant
3 Years 1 Month- Maintained cleanliness and organization of designated areas, ensuring compliance with safety standards, assisted in waste disposal and recycling processes, promoting environmental sustainability initiatives, operated cleaning equipment efficiently, enhancing overall productivity and task completion times.
- Maintained cleanliness and organization in assigned areas to ensure high hygiene standards.
- Utilized cleaning equipment and chemicals safely to maximize efficiency and effectiveness.
- Assisted in training new staff on proper cleaning procedures and safety protocols.
Babysitter
6 Years 2 Months- Supervised and cared for children during activities and assisted with homework.
- Supervised children's daily activities, ensuring safety and engagement in creative play.
- Developed personalized care plans to meet individual needs and preferences of children.
- Communicated effectively with parents regarding progress, behavior, and any concerns.
House and Pet Sitter
2 Years- Ensured property security, cleanliness, and functionality through routine monitoring and maintenance checks.
- communicated with homeowners to address specific needs and provide updates, enhancing property care and guest satisfaction.
- Provided reliable pet care services, ensuring animals' safety and well-being during owner absences.
- Managed daily household tasks, including cleaning, feeding pets, and maintaining a tidy environment.
- Developed strong relationships with clients, fostering trust and repeat business through exceptional service.
Receptionist
3 Years 6 Months- Facilitated daily operations by running errands, maintaining company vehicles for safety and professional appearance, and organizing paperwork, invoices, and business documents for easy access.
- Managed front desk operations to ensure smooth visitor experiences and efficient communication flow.
- Coordinated appointment scheduling, optimizing calendar management for multiple team members.
- Maintained accurate records of guest interactions, enhancing data retrieval for future reference.
Education
Bachelors of Science - Political Science Major and Chinese Minor
- Relevant Coursework: International Relations, Liberal Democracy, Quest for Justice, Intro Chinese, Intro Psychology
- Extracurricular Activities: Chinese Culture Club, Climate Action Committee, Feral Cat Alliance, Future Lawyers for Change, Mock Trial, Saxophone Society, Women in Law, Young Democratic Socialist of America
- GPA: 3.25
High School
- Dual Enrollment at Grand Canyon University: Pre-Calculus (MAT-261), Calculus (MAT-251), Physics (PHY-194), English (ENG-105), English (ENG-106)
- Extracurricular Activities: Varsity Women's Basketball
- GPA: 4.2
High School
- Completed AP course in Macroeconomics; Honoree of Chemistry; Honoree of Algebra 2/Trigonometry
- Honor Roll: Semester 2 (2021–2022); Semester 1 and 2 (2022–2023); Semester 1 (2023–2024)
- Extracurricular Activities: Varsity Basketball, Debate Club Founder, Chinese Mandarin Club Member, Diversity Club Member, Alliance Club Member, Seton Buddies Member
- GPA: 3.8
Skills
Customer engagement
Attention to detail
Organization
Time management
Multitasking
Teamwork and collaboration
Dependability
Strong work ethic
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CPR/AED: Adult, CPR/AED Child & Infant, First Aid (BLS)
LANGUAGES
Languages: English: Native or Bilingual, Chinese (Mandarin): Limited Working
Timeline
Front of House Employee
Chick-fil-A
07.2026 - CurrentRead More
Intern
AZCEND
06.2026 - 08.2026Read More
Activity Coordinator
Golden Years
01.2025 - 06.2026Read More
House and Pet Sitter
Self Employed Services
07.2022 - 07.2024Read More
Cleaning Assistant
Cleaner Helper
06.2022 - 07.2025Read More
Receptionist
Underground Communications
01.2021 - 07.2024Read More
Babysitter
Self Employed Services
05.2019 - 07.2025Read More
Seton Catholic Preparatory
High School
Read More
Bella Vista College Preparatory
High School
Read More
Northern Arizona University
Bachelors of Science from Political Science Major and Chinese Minor
Read More