Rain Zheng
Phoenix
Summary
Equipped with strong problem-solving abilities and willingness to learn, and the ability to work within a group. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Information Technology Support Help Desk
Union College
09.2024 - 06.2025
- Assisted in troubleshooting technical issues, enhancing customer experiences.
- Utilized problem-solving skills to address and resolve complex customer complaints.
Makerspace Intern
ACCEL
09.2023 - 05.2024
- Worked with a small team to design and create items to help special needs students
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
NOLS Sea Kayaking Expedition Member
National Outdoor Leadership School
06.2023 - 07.2023
- Learned leadership skills in a harsh outdoor environment
- Collaborated with a large team to accomplish difficult goals
- Learned to quickly adapt to new situations.
Education
Working Towards Bachelor's Degree - Mechanical Engineering
Union College
807 Union St, Schenectady, NY 1230806-2028
High School Diploma -
Bioscience High School
512 E Pierce St, Phoenix, AZ 8500405-2024
-
South Mountain Community College
7050 S 24th St, Phoenix, AZ 8504205-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Chinese (Mandarin)
Limited Working
Timeline
Information Technology Support Help Desk
Union College
09.2024 - 06.2025
Makerspace Intern
ACCEL
09.2023 - 05.2024
NOLS Sea Kayaking Expedition Member
National Outdoor Leadership School
06.2023 - 07.2023
Working Towards Bachelor's Degree - Mechanical Engineering
Union College
High School Diploma -
Bioscience High School
-
South Mountain Community College
Similar Profiles
REAGAN NANTZREAGAN NANTZ
Tutor at Union CollegeTutor at Union College
Molly BartholomewMolly Bartholomew
Ceramics Club President at Union CollegeCeramics Club President at Union College
Chad SalazarChad Salazar
Work Study Program at Union CollegeWork Study Program at Union College
Jason MeyersJason Meyers
Sr. Lead/Strategic Customer Success Manager at UberallSr. Lead/Strategic Customer Success Manager at Uberall
Nina LanzaNina Lanza
Mortgage Loan Officer at Rocket MortgageMortgage Loan Officer at Rocket Mortgage