Rajesh Kumar Gangadaran

Bank Rewards Program

• IT service delivery, strategic and operational planning to achieve business goals by prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT applications development & infrastructure systems across clients' organizations
• Utilize Agile scrum framework to schedule and lead Sprint Planning/Reviews, Daily Stand-up's, and various other team meetings
• Responsible for managing and directing activities of centralized PMO ensuring timely deliverables utilizing Agile methodology and Waterfall methodology
• Accountable for fulfilling business goals, meeting budgets, maintaining engagement Bank Credit Card Rewards portfolio profitability generating over $5 Million in revenue
• Standardization of operations procedures
• Leadership of application technology teams including Directors, Managers, and their teams
• Manage development and implementation of projects/capabilities for business.

IIT (Inter Instructional Transfer)

• Lead IT service delivery, strategic and operational planning to achieve business goals by prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT applications development & infrastructure systems across clients' organizations
• Utilize an Agile scrum framework to schedule and lead Sprint Planning/Reviews, Daily Stand-up's, and various other team meetings
• Responsible for managing and directing activities of the centralized PMO ensuring timely deliverables utilizing Agile methodology and Waterfall methodology
• Accountable for fulfilling business goals, meeting budgets, maintaining engagement Bank Pay IIT (Inter Instructional Transfer) Program profitability generating over $5 Million in revenue
• IIT Application manage Pay Internal and External transfer, Wealth (Retail) Management and PIL (Personal Individual Loan)
• Standardization of operations procedures
• Leadership of application technology teams including Directors, Managers, and their teams
• Manage the development and implementation of projects/capabilities for business
• Collaborated with product team to review the user stories are developer ready, easy to understand and testable
• Collaborating with Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities, and promote agile and DevOps practices
• Stakeholder Management: Prepared weekly status reports in JIRA Align and confluence to provide project status, blockers, and risks to senior management and stakeholders
• Provide project updates, manage expectations, and ensure alignment with business objectives by engaging with stakeholders at various levels, including senior management.

Program: US Digital Acquisition, Costco, WCT – Merchant Financing, Ask AMEX, Digital Payment (Amex Connect / Click to Pay)

• Global Leadership: Hired and directed global team of over 50 people – comprised of members from India and North America
• Managed end to end delivery
• Accountable for fulfilling business goals, meeting budgets, maintaining engagement Digital Acquisitions, Digital Payments, Merchant Financial portfolio profitability generating over $18 M+ in revenue
• Standardization of operations procedures
• Leadership of application technology teams including Directors, Managers, and their teams
• Manage development and implementation of projects/capabilities for business
• Technology exposure on Java / J2EE, Adobe Analytics, CMS (Experience Manager Sites), AWS, Google Cloud, Spunk, Tableau, Alteryx, Databricks, Generative AI
• IT

Data warehouse Reporting Re-Architecture

• Work closely with Technical Product Managers Business Counterparts to develop deep understanding of products and features
• Define and manage how teams should be operating to allow visibility into delivery process
• Continued coaching for teams on best practices around sizing, grooming, prioritization, dependency mapping, etc
• Ownership of communication across groups regarding agile best practices and training requirements as needed
• Facilitate conversations / solutioning between teams and non-MLS teams where there may be dependencies or linkages
• Runs retros, sprint planning and demos, PI planning, etc
• Publish commitments of planning sessions (whether Sprint or PI planning sessions)
• Co-Lead monthly tech syncs with leadership team, providing updates and escalating risks
• Trouble-shoot issues and surface up impediments with delivery
• Manage JIRA spaces to ensure consistency in set-up, enable necessary fields, and metrics dashboards
• Define, implement, and measure adherence to processes and facilitate a governance committee for large strategic work streams., Call Center Application Cost: $3M; Team Size: 40, Health Claim Retrieval & Resolver
• Cost: $6M; Team Size: 40

Bank Underwriting and Pricing

• Managed multiple projects right from requirements to deployment.
• Interacted appropriately with Senior Business Analyst and relevant project stake holders and offshore resources on respective projects during creation of Business Requirements document and Technical requirements document. Business requirement received from client will be converted into detailed business requirements and technical requirements, reviewed and approved by client.
• On the Project Coordination front, involved in resource allocation, task allocation, estimation, scheduling and tracking, project monitoring, issue & risk resolution and status reporting using MS- Excel and MS-MPP.
• Used SMC (Simple Medium Complex) and FP (Function point) estimation methods.
• Heavily focused on customer orientation and client interaction.
• Involved in preparation and review of Business and technical requirements.
• Involved in Design review and enhancement.
• Attended high level & detailed level requirement walkthrough for the assigned projects and updating offshore resources accordingly.
• Conducted internal & external review of project deliverables meetings with the client team.
• Reviewed and discussed recorded defects in Defect Matrix (Star Team & Quality Center).
• Coordinated and participated in review and testing of Web Based / Non-web based activities to ensure quality and functionality of projects.
• Verified Status and Progress of Defect in daily status meeting with project team.
• Conducted Review meetings and participated in Defect Analysis meetings with project team.
• Monitored and reported current status of projects to Client team lead.
• Documented best practices and shared with client.
• Document bug fix solutions and reused for same kind of bugs received.

• Development and delivery were done at offshore.
• A perfect example of cross-site development.
• Managed from Requirements through project closure at corresponding locations

• Project was initiated and planned at client location.
• Development and delivery were done at offshore.
• Managed from Requirements through project closure at corresponding locations.

Projects #1: Lab on Hire (LoH) for Catholic Health West (CHW), USA

Catholic Health West (CHW) headquartered in Phoenix, Arizona, operates 41 acute care hospitals that span a service area that encompasses parts of Arizona, Nevada and most of California. It is the

largest not-for-profit health care provider in California and the largest Catholic hospital system or health care system in the western part of the

United States.

• Developing new Neon and Data gate TDM interfaces.
• Maintaining and providing support to interfaces developed.
• Production Support.

Projects #2: HL7 Interface System Implementation for PSTSI – Internal Product

HL7 Interface System is the tool to migrate any backend database as per HL7 v 2.3 / 2.4 standards. Toll as capability to integrate with any client-server / web application to interface HL7 in-bound and out-bound messages to various external applications.

Projects #3: ANC Fleet Management System for ANC, UK

ANC Rental Corporation (UK) Ltd is one of the largest fleet operators. The company is headquartered at Florida, USA and is parent company of Alamo Rent a Car, National Car Rental, and Alamo Local Market.

Projects #4: KMR-SysDoc (Reverse Engineering), KMR, UK

The purpose of this document is to capture the high-level architecture, functional and technical capabilities for the 36 identified configurations

of Data Loading Application (DLA) using Reverse engineering process and Documentation are

• Application Architecture Document (AAD)
• Unit Component Specification (UCS)
• Application Knowledge Repository (AKR)

Projects #5: McKesson Reengineering, for McKesson, USA

The project is to re-engineer the existing McKesson system. McKesson is a Fortune 50 Parma Distributor. Project involves Re-engineering its

Contract Management System and comprises three different modules:

• Reverse engineering and Documentation
• PCP (Proper Contract Price) Redesign and batch cycle tuning
• Merging DCON into CMS. DCON is IMS base old contract management system while CMS is comparatively new contract management system.

Projects #1: DICOM Implementation for West Side Radiology Hospital, USA

Involved in development of DICOM Interface to receive images from PACS systems using Java DICOM Toolkit (JDT). This system acts as a server, which listens the DCM images from PACS systems like AGFA and ALI. DCM images will be converted to JPEG or GIF format and stored in server for physician viewing purpose after successfully receiving of DCM images. The header information of the DCM files is retrieved using JDT methods and stored in database. Played an important role in coding of server program and in developing common architecture of the system. Physician view the patient Images based on

• Each exam and associated exams in form of Study and Series.
• Each Study as one or many series and Each Series as one or many images.
• All images are viewed initially in Thumbnail form.
• Depend upon Thumbnail image selection from series; Patient image can be magnified, contrast, brightness, zooming, animation (CT-Scan), annotation, calibration, rotation, etc.

Projects #2: TechDoc System for West Side Radiology Hospital,

USA

Developing Report and Maintenance Modules for the TechDoc system to view the list of Patient’s, Exam and Report. The IDXrad system sends the medical record information in the HL7 (Health Level Seven) format, which is captured by TechDoc Listener and is processed to populate in the database. The web-based system is being implemented for 100 referring physicians who require online access to patient’s reports. System Implementation has various modules like Physician Login, Physician Preference, Patient Search & List and Patient Report.

Projects #3: TechDoc System for CNT InfoTech, USA

TechDoc is a product to integrated patient management system provides physicians and clinicians an integrated system to track patients

and patient records. TechDoc is a complete Web-enabled electronic medical record (EMR) system that automates patient records and clinical workflow. TechDoc facilitates cost-effective, preventive care with on-line

database query capabilities and the ability to instantly print patient letter or educational handouts. TechDoc is Web-enabled, not Web-

dependent. The patient information can be securely accessed from any Web browser. System implemented various Modules Includes Patient Registration, Patient Referrals, Patient Scheduling, Patient Report, Patient Image, Patient Chart and Patient Billing & Insurance.

• Development on various web application in JAVA / J2EE