Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Raleigh Bowman

Phoenix

Summary

  • Proficient in Human Resources and recruiting.
  • Dedicated employee with a strong work ethic and the ability to build and maintain long lasting customer relationships.
  • Exceptional organizational, recruiting, marketing, time management, and planning skills; adaptable; enjoy new challenges that have led to maximum productivity and profits.
  • Adept at communicating effectively with potential and existing customers, staff members, and vendors.
  • Effectively able to manage, develop, and train new employees to meet goals based on company/client standards to excel, successfully taking multiple teams to be top performers.


Professional operations leader and SR director with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Director of Operations

If You Saw Me LLC
09.2024 - Current
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.

International Flight Attendant

American Airlines
03.2018 - 09.2024
  • Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.

General Manager / Recruiting

Chipotle
11.2016 - 01.2018
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Operations Manager

EGS - Verizon Wireless
03.2014 - 10.2016
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Oversaw a team of up to 150 individuals at any given time including overseeing lower-level management teams and promotions.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Associates - Legal Support and Services in Law

Purdue
Davenport, IA
01-2028

Skills

  • P&L
  • Interviewing
  • Recruiting
  • Human Resources
  • Strategic Planning
  • Operational efficiency
  • Operations oversight
  • Business management
  • Quality assurance
  • Leadership training
  • Performance analysis
  • Team leadership
  • Staff training/development
  • Staff management
  • Strategic planning

Certification

  • ServSafe, 02/01/17, 02/28/22
  • ServSafe Food Protection Manager, 02/01/17, 02/28/22
  • Registered ServSafe Examination Proctor, 03/01/17, 03/31/20

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Director of Operations

If You Saw Me LLC
09.2024 - Current

International Flight Attendant

American Airlines
03.2018 - 09.2024

General Manager / Recruiting

Chipotle
11.2016 - 01.2018

Operations Manager

EGS - Verizon Wireless
03.2014 - 10.2016

Associates - Legal Support and Services in Law

Purdue

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Raleigh Bowman