Ramazan Ganjaliyev
Baku
Summary
As a seasoned Study Abroad Specialist at Edu Max MMC, I excelled in enhancing customer service operations and satisfaction, evidenced by strategic improvements and cross-departmental coordination. My expertise as a Study Coordinator and Sales Manager, coupled with analytical and consultative skills, drove significant advancements in client engagement and process efficiency.
Overview
4
4
years of professional experience
Work History
Study Abroad Specialist
Edu Max MMC
Baku
02.2021 - Current
- Developed and implemented specialized procedures for customer service operations.
- Researched and analyzed customer feedback to identify areas of improvement.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted in developing strategies to increase customer satisfaction levels.
Education
Computer Engineering -
Kayseri Erciyes University
Turkey, Kayseri06-2023
Skills
- Consultant
- Sales Manager
- Study Coordinator
- Study Abroad Manager
Languages
Azerbaijan
First Language
Russian
Elementary (A2)
A2
English
Intermediate (B1)
B1
Timeline
Study Abroad Specialist
Edu Max MMC
02.2021 - Current
Computer Engineering -
Kayseri Erciyes University
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