Ramil Seyidov
F&B Outlet Manager
Khatai Avenue 11/7.,Baku
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
12
12
Certification
7
7
Auditory Speech (more than 150 person)
Work History
Outlet Manager
Spring Wellness Resort
2023.08 - Current
- Supervised and effectively trained employees to decrease process lags and boost productivity.
- Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Assistant Outlet Manager
La Caru Cu Bere Restaurant
2022.05 - 2023.06
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Outlet Manager
Dreamland Restaurants &Events. Nineteen Restaurant
2018.11 - 2020.02
- Promoted business strategy by implementing improvements based on guest feedback.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Fostered a positive work environment by promoting teamwork and recognizing employee achievements.
- Resolved customer complaints promptly and professionally, reinforcing the brand''s commitment to superior service quality.
Floor Manager
Mangal Steak House
2017.08 - 2018.11
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Trained staff on new product features, ensuring knowledgeable customer service.
Senior Floor Manager
Borani Restaurants
2014.05 - 2017.08
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced employee turnover rate by fostering a positive work environment and offering regular training opportunities.
Education
Bachelor of Science - Foreign Language. English
Lankaran State University
Lankaran. Azerbaijan06.2017
Skills
- Employee Relations
- Sales management
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Employee Motivation
- Multitasking
- Organizational Skills
- Team Leadership
- Effective Communication
- Customer Service Management
- Sales Strategies
- Microsoft Office
- Opera PMS
- Adobe Illustrator
- Microworks Prism POS
- Hunger Rush 360
Languages
Turkish
Native or Bilingual
English
Bilingual or Proficient (C2)
Russian
Professional Working
Hobbies
- Reading
- Walking
- Gym
Certification
- Ministry of Culture and Tourism of the Republic of Turkey
Hospitality and F&B Management
- The Ministry of Youth and Sports of Azerbaijan Republic
F&B Services Management
- CELT Colleges
Good Speaker
Additional Information
Founder Club. Baku
- Public auditory presentation and professional speech about "Problems and solutions in Restaurant"
Helping Business Grow
- Public auditory speech about " Listening and Professional Sales"
BMS HRM
- Public auditory speech about " Talent staff and Business Solutions"
Networking Azerbaijan. Green Networking Day.
- Motivational public auditory speech and so on.
Work Preference
Work Type
Finding my next roleWork Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementTeam Building / Company RetreatsCompany CulturePersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Founder Club. Baku
- Public auditory presentation and professional speech about "Problems and solutions in Restaurant"
Helping Business Grow
- Public auditory speech about " Listening and Professional Sales"
BMS HRM
- Public auditory speech about " Talent staff and Business Solutions"
Networking Azerbaijan. Green Networking Day.
- Motivational public auditory speech and so on.
Quote
Quality is not an act, Quality is a habit
Aristotel
Software
Microsoft Office
Opera PMS
Adobe Illustrator
Hungry Rush 360
Microwork Prism POS
1C8.3
RKeeper
HISAZ
Interests
Selfstudy Books
Hard Working
Timeline
Outlet Manager
Spring Wellness Resort
2023.08 - Current
Assistant Outlet Manager
La Caru Cu Bere Restaurant
2022.05 - 2023.06
Outlet Manager
Dreamland Restaurants &Events. Nineteen Restaurant
2018.11 - 2020.02
Floor Manager
Mangal Steak House
2017.08 - 2018.11
Senior Floor Manager
Borani Restaurants
2014.05 - 2017.08
Bachelor of Science - Foreign Language. English
Lankaran State University
- Ministry of Culture and Tourism of the Republic of Turkey
Hospitality and F&B Management
- The Ministry of Youth and Sports of Azerbaijan Republic
F&B Services Management
- CELT Colleges
Good Speaker
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