Ramin Aliyev

• Collaborating with PUDO partners for Umico.az and Trendyol marketplace
• Resolving operational issues and coordinating partners
• Analyzing Power BI data and monitoring performance
• Preparing reports on PUDO point activities

• Attracting and training franchising partners
• Monitoring daily operations of PUDO partner locations
• Ensuring service quality and resolving issues
• Managing logistics and operations
• Monitoring KPI and Power BI metrics
• Ensuring compliance with brand standards
• Implementing marketing campaigns
• Opening 270 PUDO partner locations
• Preparing P&L, NPV, and business plans
• Developing delivery solutions (C2C and B2B)
• Managing parcel locker projects

• Managing daily store operations
• Setting and achieving sales targets
• Managing staff and conducting training
• Handling customer service and resolving complaints
• Devised strategic plans to drive business growth and profitability.
• Streamlined store operations for improved efficiency and productivity.
• Addressed customer complaints promptly, leading to higher retention rates.
• Utilised technology efficiently in managing various aspects of retail operations including point-of-sale systems and inventory management solutions.

• Protecting goods from theft and damage
• Managing security and online monitoring teams
• Monitoring product movement via 1C
• Developing safety and fire protection plans
• Dealing with problematic customers and collaborating with law enforcement
• Managing shelving and inventory processes
• Improved operational efficiency by streamlining processes and implementing strategic plans.
• Managed inventory efficiently to minimise stockouts and overstock situations.

• Managing cartography and monitoring departments
• Organizing IT and SMM department activities
• Preparing business plans and working with clients
• Developed staff skills through targeted training programmes, promoting high performance culture.
• Managed complex technical projects to successful completion within set timelines.
• Spearheaded technology upgrades, fostering a modern work environment.
• Introduced innovative solutions that solved persistent technical challenges.
• Conducted regular equipment audits, ensuring optimal functioning at all times.
• Negotiated favourable contracts with suppliers for cost savings on tech equipment purchases.
• Enforced strict adherence to budgets during project execution, limiting financial overruns.
• Trained and supervised all stage crew in technical safety procedures.
• Led conformance activity across environmental, health and safety and regulatory compliance.
• Monitored market trends and developments to remain ahead of competitor activity.
• Oversaw and coordinated staging of lighting, sound and peripheral equipment to meet operational needs.

• Maintained up-to-date knowledge on industry trends, helping stay ahead of competitors.
• Created comprehensive reports detailing product defects and recommended corrective actions accordingly.
• Ensured compliance with ISO 9001 standards through thorough inspection routines.
• Managed quality assurance team, enhancing overall productivity.

• Managing warehouse goods reception and inventory
• Monitoring stock levels using Excel

Monitoring quality control and production processes