Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic
Ramiz Rafiyev Tarbiz o.

Ramiz Rafiyev Tarbiz o.

Baku,AZ

Summary

Experienced and results-driven Housekeeping and Facility Management professional with over 20 years of progressive leadership in luxury hotels, business centers, and educational institutions. Proven expertise in housekeeping operations, staff training, safety compliance, and service excellence. Adept at managing large teams, implementing high standards, and ensuring guest satisfaction in high-demand environments.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Director of Housekeeping

The Landmark Business Center
Baku
01.2021 - Current
  • Lead and manage all housekeeping operations across a major business complex.
  • Implement service standards, oversee procurement, and ensure health & safety compliance.

Cleaning & Housekeeping Manager

Dreamland Golf Club and Sabis SUN School
Baku
01.2018 - 01.2021
  • Oversaw housekeeping services for both a premium golf club and an international school.
  • Maintained high standards of cleanliness and hygiene across all facilities.

Housekeeping Manager

Qafqaz Baku City Hotel & Residences (GILAN LLC)
01.2013 - 01.2018
  • Directed all aspects of housekeeping in a large hotel setting.
  • Managed staff scheduling, training, and inventory control.

Cleaning Manager

Aygun City
01.2012 - 12.2012
  • Led cleaning operations for residential and commercial properties.

Housekeeping Manager

Ramada Baku Hotel
01.2009 - 01.2012
  • Managed housekeeping team, ensured guest satisfaction, and maintained hygiene standards.

Assistant Housekeeping Manager

Excelsior Hotel Baku
Baku
01.2009 - 12.2009
  • Supported the HK Manager with supervision, planning, and quality control.

Housekeeping Supervisor

Excelsior Hotel Baku
Baku
01.2005 - 01.2009

Housekeeping Attendant / Supervisor-in-Charge

ISR PLAZA – Radisson SAS Hotel
01.2003 - 01.2005

Housekeeping Attendant

ISR PLAZA
01.2001 - 01.2003

Education

Azerbaijan University of Architecture and Construction
01.2003

Skills

  • MS Windows (9X, 2000, XP)
  • Microsoft Office (Word, Excel, Outlook)
  • OPERA PMS Hotel Edition (Full)
  • Internet & Email Applications
  • CorelDRAW (Basic knowledge)
  • Office equipment: Fax, Printers, Copiers, Scanners

Certification

  • ISR PLAZA Safety Program, 2002, Fire Safety, First Aid, Earthquake Response
  • Esperanto Foreign Languages & Computer Courses, 2003
  • Yes I Can Guest Service Training, 2003
  • Excelsior Hotel Baku – International Training Programs, 2005, OPERA PMS v5.0, Customer Focus, Service Recovery, Fire Safety, Service Through Selling
  • ATA Academy – Orientation Training, 2006
  • Micros Systems Training, 2006
  • Fidelio PMS v8, 2011
  • TIKA Certificate, Housekeeping Course

Languages

  • Azeri, Fluent, Perfect, Perfect
  • Russian, Fluent, Perfect, Perfect
  • English, Good, Good, Good
  • Turkish, Perfect, Perfect, Perfect

Personal Information

Date of Birth: 04/29/81

Timeline

Director of Housekeeping

The Landmark Business Center
01.2021 - Current

Cleaning & Housekeeping Manager

Dreamland Golf Club and Sabis SUN School
01.2018 - 01.2021

Housekeeping Manager

Qafqaz Baku City Hotel & Residences (GILAN LLC)
01.2013 - 01.2018

Cleaning Manager

Aygun City
01.2012 - 12.2012

Housekeeping Manager

Ramada Baku Hotel
01.2009 - 01.2012

Assistant Housekeeping Manager

Excelsior Hotel Baku
01.2009 - 12.2009

Housekeeping Supervisor

Excelsior Hotel Baku
01.2005 - 01.2009

Housekeeping Attendant / Supervisor-in-Charge

ISR PLAZA – Radisson SAS Hotel
01.2003 - 01.2005

Housekeeping Attendant

ISR PLAZA
01.2001 - 01.2003

Azerbaijan University of Architecture and Construction

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Ramiz Rafiyev Tarbiz o.