Ramon Prieto
Tolleson
Summary
I believe building a strong culture is one of the most important keys to building a strong business. As a manager in retail for 10+ years i have learned how to effectively build a winning team. Communication, adaptability, team building, leadership, are some of the things i have used to succeed in my missions. I want to make a change in any job i take and i am a team player.
Overview
11
11
years of professional experience
Work History
Operations Manager
Loves Travel Stops & Country Stores
Tolleson
06.2023 - Current
- Hands-on responsibility for multiple business operations, up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
- Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Understand financial reporting to include analyzing profit and loss statements, and affecting change to capture and capitalize on opportunities.
- Collaborate with managers in the efforts of talent acquisition.
District Manager
Metro by T-Mobile
Phoenix
11.2020 - 06.2023
- Strategized business operations, merchandising strategies, and personnel moves.
- Prepared locations for audits by analyzing marketing and inventory reports.
- Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Mentored team members by demonstrating best practices for sales and customer service.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Retail Store Manager
T-Mobile
Phoenix
01.2014 - 11.2020
- Built and maintained strong working relationships with team members.
- Improved profitability by executing daily, weekly and monthly goals.
- Hired andtrained positive employees to boost talents of retail team.
- Prepared employee performance ases ments, providing actionable feedback.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Executed merchandising strategiesot support storesales growth.
- Remained calm and professional in stressful circumstances and effectively diffused
intense situations.
Education
Associate of Applied Science - Business Management
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ06-2019
Skills
- Performance monitoring
- Health and safety compliance
- P&L management
- Cultural awareness
- Staff development
- Process automation
- Expense reports
References
References available upon request.
Timeline
Operations Manager
Loves Travel Stops & Country Stores
06.2023 - Current
District Manager
Metro by T-Mobile
11.2020 - 06.2023
Retail Store Manager
T-Mobile
01.2014 - 11.2020
Associate of Applied Science - Business Management
Maricopa Community Colleges, Estrella Mountain Community College
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