Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramon Lopez

Eloy

Summary

Dynamic business owner with a proven track record in enhancing customer satisfaction and driving profitability. Successfully expanded market reach while managing financial operations and strategic partnerships. Skilled in negotiation and team leadership, fostering strong relationships and delivering exceptional results. Previously excelled in project management, consistently exceeding client expectations.

Motivated business professional bringing 25 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.

Overview

25
25
years of professional experience

Work History

Business Owner / License Contractor

Self-employeed
06.2000 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.
  • Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
  • Achieved significant cost savings by renegotiating service contracts without sacrificing quality or service levels.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

BBA - International Business

Utel Universidad
Mexico, ME
10-2020

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Entrepreneurial personality
  • Relationship building
  • Work Planning and Prioritization
  • Employee training
  • Team collaboration and leadership
  • Project management
  • Business development
  • Purchasing and planning
  • Strategic Decision-making
  • Professional networking
  • Staff hiring
  • Sales planning
  • Start-up operations
  • Business marketing
  • Negotiation
  • Public speaking
  • Coaching and mentoring
  • Sales strategics
  • Task delegation
  • Vendor relationship management
  • E-commerce management
  • Consulting
  • Contract management
  • Talent allocation
  • Verbal and written communication
  • Entrepreneurial leadership
  • Decision-making
  • Customer service management
  • Team leadership
  • Teamwork and collaboration
  • Marketing strategies
  • Business management
  • Inventory tracking and management
  • Business leadership
  • Sales strategies
  • Employee scheduling
  • Direct sales

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Business Owner / License Contractor

Self-employeed
06.2000 - Current

BBA - International Business

Utel Universidad
Ramon Lopez