Ramses Salazar
Phoenix
Summary
Versatile professional with a strong background in landscaping and retail management. Proven leadership in enhancing team productivity and implementing targeted marketing strategies that increased client retention. Equipped with expertise in customer service, operations management, and financial oversight to drive business success.
Overview
9
9
years of professional experience
Work History
Landscape Business Owner
Sun Valley Lawn Care & Landscape
Phoenix
08.2023 - 03.2026
- Managed daily operations of lawn care and landscaping services.
- Created targeted marketing strategies that increased client acquisition and retention.
- Scheduled and coordinated service appointments for residential and commercial clients.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Maintained equipment and tools to ensure optimal performance and longevity.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw operations budgeting, accounts payable, accounts receivable, and payroll to maintain financial health.
- Monitored cash flow to ensure proper budgeting of resources.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Ensured compliance with all local laws and regulations related to the business operations.
- Kept up-to-date on regulatory changes affecting business operations.
- Updated website content regularly according to current trends within target markets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained gardens by planting flowers, shrubs, and trees according to design plans.
- Operated landscaping equipment including mowers, trimmers, and blowers efficiently.
- Assisted clients in selecting plants and materials that suit their landscape needs.
- Implemented irrigation systems to ensure proper water distribution for plant health.
- Executed routine maintenance tasks such as weeding, mulching, and fertilizing gardens.
- Communicated effectively with clients to understand their landscaping preferences and requirements.
- Led a small team during peak seasons to enhance productivity on landscaping projects.
- Cut and trimmed lawns using power mowers and edgers.
- Operated landscaping equipment to maintain grounds and remove trees.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Transported plants, turf and other materials to designated areas for installation.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Ensured proper disposal of all waste generated from job sites.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Operated machinery such as bobcats or tractors.
- Applied fertilizers and pesticides according to safety regulations.
- Repaired walkways with pavers or concrete blocks when needed.
- Inspected property for signs of damage or infestation from pests or weeds.
- Picked and chose new shrubs and plants according to bedding and sunlight.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Installed outdoor lighting systems to enhance the nighttime appearance of landscapes.
- Collaborated on budgeting and quoting for landscaping projects, ensuring accurate estimates for labor, materials, and timelines.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Adjusted amount of water consumption using irrigation methods to prevent waste.
Clerk
QuikTrip
Phoenix
01.2023 - 08.2023
- Assisted customers with inquiries and provided excellent service at checkout.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Operated cash register to process cash, check, and credit card transactions.
- Addressed customer inquiries and complaints professionally to resolve issues and maintain satisfaction.
- Collaborated with team members to streamline operations during peak hours and improve customer service.
- Managed inventory through efficient restocking and organization of products to enhance product availability.
- Communicated with customers and employees to answer questions or explain information.
- Utilized computer software programs to create reports, labels, forms.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Cook/Cashier
McDonald's
Phoenix
10.2021 - 01.2022
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared food items according to established recipes and standards.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Collaborated with team members to deliver prompt service during peak hours, enhancing customer satisfaction.
- Monitored food quality and freshness to consistently meet company standards, ensuring high-quality dining offerings.
- Maintained cleanliness and organization of kitchen and dining areas to support efficient operations and customer experience.
- Followed established procedures and requirements for safe food handling, storage and service.
- Followed health and safety regulations to uphold sanitary conditions in the kitchen.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Restocked supplies to maintain inventory levels during shifts.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Operated kitchen equipment safely and effectively during meal preparation.
Store Manager
Yasha From Russia
Phoenix
10.2018 - 01.2022
- Managed daily store operations and ensured adherence to company policies.
- Oversaw inventory management, ensuring optimal stock levels and timely replenishment processes.
- Monitored inventory levels and coordinated orders to maintain product availability on shelves.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Implemented visual merchandising strategies, enhancing product visibility and customer engagement.
- Handled customer inquiries and resolved issues effectively.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
Landscaper
Ramirez landscaping
Phoenix
05.2017 - 08.2021
- Performed landscaping duties each summer for 4 years, enhancing aesthetics of residential and commercial properties
- Operated landscaping equipment including mowers, trimmers, and blowers efficiently.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Operated landscaping equipment to maintain grounds and remove trees.
- Executed routine maintenance tasks such as weeding, mulching, and fertilizing gardens to promote healthy growth
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Cut and trimmed lawns using power mowers and edgers.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Followed planned landscaping designs to lay sod, seed grass, and plant flowers and foliage for cohesive landscape appearance
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
- Ensured proper disposal of all waste generated from job sites.
Cashier
The Home Depot
Phoenix
10.2020 - 03.2021
- Handled cash, credit, and debit transactions accurately.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions using point-of-sale systems efficiently.
- Processed sales transactions to prevent long customer wait times.
- Collected payments and provided accurate change.
- Assisted customers with product inquiries and store navigation.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided customer service to patrons through active listening and engagement.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints and provided satisfactory solutions.
- Informed customers about promotions and loyalty programs, contributing to increased sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness and organization of checkout areas.
- Followed company security procedures for handling large sums of money.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05-2022
Skills
- Landscape Maintenance
- Landscape Design
- Inventory Management
- Equipment maintenance
- Service scheduling
- Store management
- Pricing
- Sales Management
- Scheduling
- Team Training
- Supervising Experience
- Leadership
- Customer Service
- Client relations
- Client support
- Finance management
- Digital Marketing
- Effective communication
- Communication skills
- Customer relations
- Time management
- Attention to detail
Languages
- Spanish, Expert
- English, Expert
Additional Information - Professional References
- Yasha From Russia, 602 347 6055
Timeline
Landscape Business Owner
Sun Valley Lawn Care & Landscape
08.2023 - 03.2026
Clerk
QuikTrip
01.2023 - 08.2023
Cook/Cashier
McDonald's
10.2021 - 01.2022
Cashier
The Home Depot
10.2020 - 03.2021
Store Manager
Yasha From Russia
10.2018 - 01.2022
Landscaper
Ramirez landscaping
05.2017 - 08.2021
High School Diploma -
Shadow Mountain High School