Rana Rzazade
Baku,AZ
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work history
Chief Technology Officer
GeekBro LLC
Baku, Azerbaijan
01.2021 - Current
- Ensured continuity of service during maintenance work or system upgrades.
- Answered user questions about hardware and software operation to help resolve problems.
- Contributed to team brainstorming sessions, fostering creativity and innovation.
- Executed detailed illustrations for print and digital campaigns to increase brand visibility.
- Optimised content to increase user reach and engagement.
- Built site-specific interfaces for navigation, data management and e-commerce requirements.
- Led stand-ups and agile meetings to plan and deliver on project goals.
- Liaised with clients to establish content requirements and set deliverables.
- Collaborated with writing team and content manager to develop strategic content.
- Demonstrated expert coding knowledge of JavaScript, SQL and Python.
- Assisted creative team with design of promotional materials.
- Collaborated with internal departments to determine campaign objectives and goals.
- Produced high quality, impactful content to strict deadlines, consistently meeting brand standards.
- Minimised operational downtime through comprehensive testing.
- Managed projects to develop high-performing platforms with optimum frameworks.
- Pioneered the implementation of CRM systems for improved data management and customer relations.
- Managed key accounts, resulting in consistent revenue generation.
- Supported front-line sales teams with well-coordinated administrative operations.
- Optimised sales methods to best engage, acquire and retain customers.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Served customers to drive sales and deliver top-quality experiences.
- Supported team by demonstrating respect and willingness to help.
- Displayed energy and enthusiasm in fast-paced environment.
Chief Operating Officer
Zaman Insurance and Reinsurance Broker LLC
Baku, Azerbaijan
09.2015 - Current
- Certified company met relevant legal and regulatory requirements.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Led cross-functional teams for project execution.
- Designed business strategies to acquire short and long-term goals for company.
- Served as official representative of organisation to public groups or government agencies.
- Managed vendor relationships, securing timely delivery of products.
- Created and led successful business culture focused on performance.
- Oversaw daily company operations to reach financial targets.
- Researched best practices and trends to stay abreast with developments.
- Worked with board of directors to establish objectives and decisively lead operations.
- Represented company in public forums, enhancing brand reputation and visibility.
- Streamlined operational procedures, enhancing overall efficiency.
- Set strategic plans to govern functioning of [Type] operations.
- Operated machinery to achieve targets while following regulations.
- Consistently arrived at work on time and ready to start immediately.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Leveraged strategic networking to create new business opportunities.
- Applied positive customer service approach to increase satisfaction levels.
- Served customers to drive sales and deliver top-quality experiences.
HR executive
ENERtoCON Engineering and Project Management LLC
Baku, Azerbaijan
11.2013 - 08.2015
- Crafted and managed [Number]+ vacancy advertisements using variety of job portals including Indeed, LinkedIn and Joblift.
- Conducted workforce planning and benchmarking to meet company needs.
- Facilitated conflict resolution sessions leading to harmonious workplace relationships,.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Thoroughly vetted employees' qualifications, licenses and certifications, including upcoming renewals.
- Wrote and maintained employee handbook covering company policies and mission statement.
- Administered benefits programme, increasing overall staff satisfaction rate,.
IT specialist
Edumedia-Azerbaijan LLC
Baku, Azerbaijan
08.2012 - 11.2013
- Distilled complex technical information into easily digestible instructions for end-users.
- Carried out new software installations and updates, keeping systems functional and secure.
Computer science teacher
Modern Education Complex named Haydar Aliyev
Baku, Azerbaijan
01.2008 - 06.2012
- Monitored computer laboratory operations to safeguard equipment and enforce rules.
- Developed curriculum to guide students through hands-on technology projects and computer-related activities.
- Focused on ethical aspects of computing, instilling a sense of responsibility in budding programmers.
- Maximised student engagement by providing an inspiring learning atmosphere with interactive exercises.
- Petitioned school administration for updated software to equip learners with latest computer skills.
- Coordinated with other faculty members for cross-disciplinary projects enhancing the scope of learning.
- Planned and supervised educational excursions for enhanced student engagement.
- Planned lessons and generated e-materials to promote ICT development.
2D animator
Developer Chashioglu Multimedia
Baku, Azerbaijan
03.2006 - 01.2008
- Built upon existing character animation to develop new stories and e-lessons for school.
- Improved creative processes through effective collaboration with graphics and design teams.
- Applied understanding of storyboard composition, action and storytelling to complete projects.
- Applied technical knowledge and design expertise to create [Type] graphics.
- Delivered multiple animation projects in parallel, within deadlines.
- Collaborated with voice actors for synchronised audio-visual output.
- Created captivating animations for impactful visual storytelling.
- Assisted in script revisions, ensured alignment with animation sequences.
- Adopted analogue and line-drawing techniques to create unique 2D animations.
IT specialist
INSTITUTE OF INFORMATION TECHNOLOGY ANAS
Baku, Azerbaijan
10.2002 - 03.2006
Education
Bachelor of Science - Computer Science
Baku State University
Azerbajan 09.2001 - 06.2006
Master of Science - Computer Science
Khazar University
Azerbaijan 09.2007 - 06.2009
United State of America
Partners in Learnign Institute Microsoft
Seattle 09.2011 - 06.2012
Skills
- Initiative taking
- Negotiation
- Persuasive communication
- Data governance
- Team building and training
- New system implementation
- Change management
- Software systems project management
- Relationship-building
- IT services management
- Contract hardware maintenance
- Integrative negotiation
- HR systems knowledge
- Service desk management
- Innovation fostering
- Computer literacy
- IT project management
- IT infrastructure management
- Cloud native architectures
- Vendor negotiation and management
- Technical troubleshooting
- Data-driven decision-making
- IT Management and delivery
- Innovation cultivation
- Inspirational motivation
Languages
English
Advanced
Russian
Native
Turkish
Advanced
Timeline
Chief Technology Officer
GeekBro LLC
01.2021 - Current
Chief Operating Officer
Zaman Insurance and Reinsurance Broker LLC
09.2015 - Current
HR executive
ENERtoCON Engineering and Project Management LLC
11.2013 - 08.2015
IT specialist
Edumedia-Azerbaijan LLC
08.2012 - 11.2013
United State of America
Partners in Learnign Institute Microsoft
09.2011 - 06.2012
Computer science teacher
Modern Education Complex named Haydar Aliyev
01.2008 - 06.2012
Master of Science - Computer Science
Khazar University
09.2007 - 06.2009
2D animator
Developer Chashioglu Multimedia
03.2006 - 01.2008
IT specialist
INSTITUTE OF INFORMATION TECHNOLOGY ANAS
10.2002 - 03.2006
Bachelor of Science - Computer Science
Baku State University
09.2001 - 06.2006
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