Rand Barrera Agote
Surprise,AZ
Summary
Account development professional with proven expertise in driving client engagement and delivering impactful solutions. Strong focus on team collaboration, fostering relationships, and achieving results. Skilled in strategic planning, client management, and sales processes. Adaptable and dependable, excelling in dynamic environments.
Overview
23
23
years of professional experience
Work History
Account Development – FCS
American Express
08.2022 - Current
- Managed international portfolio of 300+ LM and SME clients within the Global Dollar card suite of products with annual charge volume goal of $396 million.
- Routinely collaborate with Central Onboarding setting proper expectations with clients.
- Effectively drove consultative conversations with C level decision makers to co-create and drive payment solutions that increased charge volume and identifying merchant acceptance.
- Demonstrated agility in keeping up with corporate industry trends and tailored that knowledge in strategic sales conversations.
- Developed account planning strategies, sales opportunities and accounts with growth potential.
- Enhanced revenue generation by identifying cross-sell opportunities within existing accounts.
- Mentored local personnel on best practices and protocols to maximize productivity.
Account Development Consultant GCS
American Express
04.2014 - 05.2022
- Managed a portfolio of 500+ clients, with an annual charge volume goal of $32 million.
- Successfully executed monthly marketing initiatives to drive portfolio growth.
- Ability to build and nurture strong effective relationships with C-Level executives to drive customer loyalty and influence growth.
- Actively participated in project and focus groups to help drive efficiency across the department.
- Successfully drove charge volume growth and new opportunities by applying strategic portfolio planning and working closely with risk operations and field partners.
Inside Account Manager
Waste Management
03.2003 - 04.2014
- Regionally managed and maintained existing business relationships with commercial and construction clients.
- Strategically drove initiatives to expand existing business relationships.
- Successfully renewed business contracts by building positive client interactions.
- Networked with business partners to meet client expectations and deadlines.
Skills
- CRM proficiency
- Sales presentations
- Client engagement
- Pipeline management
- Project Coordination
Summary of Qualifications
- Account Management experience
- Extensive American Express product knowledge
- Excellent project management skills
- Ability to network within different organizational areas to meet client’s expectations and goals
- Able to influence without authority and deliver on tight deadlines
- Proficient in Microsoft office (Excel, Word, PowerPoint)
Timeline
Account Development – FCS
American Express
08.2022 - Current
Account Development Consultant GCS
American Express
04.2014 - 05.2022
Inside Account Manager
Waste Management
03.2003 - 04.2014
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