Summary
Overview
Work History
Education
Skills
Professional Achievements
Languages
Timeline
Generic

Randall Morales

Flagstaff

Summary

Building and maintaining work relationships is one of my greatest strengths. Excellent Motivator, Team Player and High Energy. Have a desire to get things done. Above average communicator, natural conversation starter, and comfortable speaking in most environments

Personable and tech-savvy individual with comprehensive understanding of telecommunications systems and network infrastructure. Well-versed in troubleshooting and maintaining telecommunications equipment, leveraging strong analytical and problem-solving skills. Capable of optimizing network performance and ensuring seamless communication.

Overview

15
15
years of professional experience

Work History

Telecom Specialist

TNI Telecom
10.2022 - Current
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and technical issues related to telecommunications services.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.

Automotive Locksmith (Self)

Kachina Locksmith
09.2021 - Current
  • Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
  • Troubleshot and repaired malfunctioning locks, restoring functionality and ensuring security.
  • Informed customers of setbacks or possible issues with repairs, quickly diagnosing problems to give accurate information.

Telecom Tech III

Kinder Morgan LLC
11.2013 - 03.2021
  • Managed multiple telecom projects simultaneously, ensuring on-time delivery and successful completion.
  • Monitored network performance metrics continually, identifying potential bottlenecks or inefficiencies before they impacted service quality levels.
  • Collaborated with cross-functional teams to develop strategies for network capacity improvements.
  • Analyzed data trends to identify areas for improvement in network performance and efficiency.
  • Implemented frequency planning and cell parameter optimization, improving overall network stability.
  • Enhanced network coverage by conducting RF field tests and optimizing antenna configurations.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and video conferencing.

E&C Telecom Specialist

Riverpoint LLC
07.2010 - 01.2013
  • Optimized network infrastructure by designing and deploying telecommunications upgrades and expansions.
  • Installed cabling, wireless routers, and telephone systems for data communications networks.
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Ran cabling and installed data drops for new node installations.
  • Traveled to remote office locations to install nodes and implement client software rollouts.

Education

Pursuing CS50P Python Programming Certification

Harvard X
Flagstaff, AZ

No Degree -

Tulsa Community College
Tulsa, OK
05-2003

HS Diploma -

Memorial High School
Tulsa, OK
01.1995

Skills

  • Proficient in ArcGIS and Qgis with practical experience in utilizing the software for various geospatial analysis tasks
  • Experienced in utilizing Microsoft Office Suite and Google Workspace
  • Network troubleshooting
  • Extensive knowledge of design principles for voice and data systems
  • Knowledge of VoIP systems design and programming, deployment and maintenance
  • Battery Storage, Testing and Maintenance
  • Wireless communication systems
  • Electrical troubleshooting AC/DC

Professional Achievements

  • Viper E911 Power Gen 3 Certification Flagstaff, AZ
  • Safety One 4-DAY Snow Cat and Winter Survival, Heber City, UT
  • Safety One 4-DAY Snow Cat and Winter Survival, Littleton, CO
  • Global Knowledge Cisco ICND1 v2.0, Flagstaff, AZ
  • NEC NLite MW Radio, El Paso, TX
  • Global VSAT GVF510 VSAT Certification, Tulsa, OK
  • Anritsu Line Sweep Cert, Springfield, MO
  • Midtronics Battery Testing and Maintenance, Springfield, MO
  • Diversity and Inclusion Council Member Tulsa, OK

Languages

Spanish
Native or Bilingual

Timeline

Telecom Specialist

TNI Telecom
10.2022 - Current

Automotive Locksmith (Self)

Kachina Locksmith
09.2021 - Current

Telecom Tech III

Kinder Morgan LLC
11.2013 - 03.2021

E&C Telecom Specialist

Riverpoint LLC
07.2010 - 01.2013

HS Diploma -

Memorial High School

Pursuing CS50P Python Programming Certification

Harvard X

No Degree -

Tulsa Community College

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Randall Morales