Randolph Marrujo
Phoenix
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Seasoned Lead Installer with significant background in managing and overseeing installation projects. Skilled in equipment operation, safety protocols, and team leadership. Successful at maintaining high levels of client satisfaction while ensuring project deadlines are met. Known for providing efficient solutions to complex problems and fostering a positive work environment.
Focused Installer trained in installing equipment for commercial and residential facilities in adverse weather conditions. Extensive understanding of safety protocols for general construction and carpentry. Maintains up-to-date knowledge of equipment and product services to educate and answer customer questions.
Friendly professional with troubleshooting and testing proficiencies. Hardworking individual comfortable working in solitary role or with dedicated team. Offering several years of diversified installation experience.
Seasoned Installer with many years of experience working on construction job sites in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time.
Proficient installer offering several years of experience focused on customer satisfaction. Strong mechanical and technical skills with good eye for detail. Versed in diagnosing and repairing issues and installing new systems.
Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
23
23
years of professional experience
Work History
Lead Installer
AmeriZona Products
Phoenix
03.2025 - Current
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
- Communicated with distributors to acquire necessary equipment for projects.
- Reviewed schedules and work orders to determine supplies and materials for assignments.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Provided exceptional customer experiences to service recipients.
- Resolved conflicts between team members professionally while maintaining a positive work environment.
- Managed a team of installers by providing guidance on tasks completion status, deadlines.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Inventoried material, tools, and equipment to record product on-hand or to be ordered.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Participated in code reviews and provided feedback on improvements needed in existing systems.
Lead Installer
Nu vue window films
Escondido
04.2016 - 04.2024
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
- Communicated with distributors to acquire necessary equipment for projects.
- Documented installation processes and outcomes, providing detailed reports to management and clients.
- Reviewed schedules and work orders to determine supplies and materials for assignments.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Coordinated with project managers and other tradespeople to ensure timely project completion.
- Developed strong relationships with suppliers to ensure timely delivery of high-quality materials.
- Promoted additional services and products to clients, contributing to business growth.
- Provided customer education on system maintenance and operation post-installation.
- Provided exceptional customer experiences to service recipients.
- Inventoried material, tools, and equipment to record product on-hand or to be ordered.
- Answered questions and responded to issues to deliver exceptional service to customers.
Department Manager
Lowes Home Improvment
La Quinta
07.2002 - 02.2007
- Performed opening and closing duties as part of management team and handled cash management.
- Ensured compliance with all safety regulations in the workplace.
- Analyzed competitors and market trends to identify opportunities for growth and differentiation.
- Implemented customer service standards, ensuring high levels of customer satisfaction.
- Conducted regular performance reviews to monitor progress of individual employees.
- Delegated work to staff, setting priorities and goals.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Handled shift overstock, restocking and inventory control.
- Resolved customer complaints and issues promptly and professionally.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Managed daily operations, ensuring efficient workflow and productivity.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Education
High School Diploma -
Indio High School
Indio, CA06-2000
Skills
- Equipment maintenance
- Installation techniques
- Inventory management
- Cost estimation
- Customer service
- Conflict resolution
- Team leadership
- Safety compliance
- Time management
- Quality assurance
- Communication skills
- Problem solving
- Detail orientation
- Tool installation and alignment
- Multitasking capacity
- Estimating
- Attention to detail
- Equipment Repair
- Task prioritization
- Positive attitude
- Teamwork and collaboration
- Maintenance scheduling
- Relationship building
- Hardware installation
- Computer skills
- Multitasking Abilities
- Electrical installation
- Material selection
- Problem-solving
- Physical stamina
- Construction
- Teamwork
- Professional appearance
- Loading and unloading
- Continuous improvement
- Commercial construction experience
- Problem-solving abilities
- Taking precise measurements
- Safety awareness
- Following safety practices
- Team collaboration
- Process improvement
- Residential and commercial installations
- Construction principles
- Precision measurement
- Excellent communication
- Inventory oversight
- Work order completion
- Goal setting
- Inventory accountability
Timeline
Lead Installer
AmeriZona Products
03.2025 - Current
Lead Installer
Nu vue window films
04.2016 - 04.2024
Department Manager
Lowes Home Improvment
07.2002 - 02.2007
High School Diploma -
Indio High School