Versatile and results-driven professional with a robust background in small business operations and quality control, notably at Federal Premium Ammunition. Excelled in enhancing production efficiency and service quality, leveraging skills in mechanical troubleshooting and problem-solving. Demonstrated adaptability and firearms maintenance expertise, significantly contributing to process improvements and customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Small Business Owner
NorthStar Foam, LLC
10.2017 - 09.2024
Managed and worked daily operations for a successful small insulation business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Enhanced company reputation by consistently delivering exceptional service quality to customers resulting in word of mouth advertising.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Built out multiple spray foam rigs and all associated equipment as well as required maintenance and repairs.
Firearms Manager/Quality Control (Ballistics)
Federal Premium Ammunition
02.2008 - 07.2018
Regular maintenance of firearms ensuring their safe operation for users.
Assisted employees in completing necessary background checks and paperwork for firearm purchases/loans efficiently.
Streamlined internal processes by implementing inventory management software for improved organization and efficiency.
Maintained accurate records of all firearms adhering strictly to federal regulations.
Processed background checks using NICS phone-in checks.
Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
Demonstrated excellent attention to detail while inspecting/testing ammunition for damage or defects, ensuring only quality products were produced.
Factory tours and shooting tours with multiple firearms, including full auto.
Government Lot Acceptance testing with government issued firearms. (handguns to full autos)
Offsite events firearm management.
Certified M4/AR-15 Armorer
Certified Glock Armorer
Setup firearms for Marketing events/hunts. Including optics, accessories mounted, sight ins, etc...
Mechanical Adjuster
Federal Premium Ammunition
07.2006 - 02.2008
Increased production efficiency by implementing new mechanical adjustments and maintenance procedures.
Collaborated with engineers to design and implement custom modifications for improved machine performance.
Optimized machine functionality by performing precise calibrations and alignments.
Resolved mechanical issues using both technical and manual skills.
Maintained clean and organized work area to easily locate repairing tools and equipment.
Assembled and disassembled equipment to perform repairs and maintenance.
Identified mechanical problems and determined best solutions for correction.
Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.