Rasim Abasov
Baku
Summary
My name is Rasim, and I am a 20-year-old student with a passion for service and a strong foundation in customer relations. With practical experience in the service industry, I have developed a range of skills that I am eager to apply and expand in a dynamic environment. I am enthusiastic about the opportunity to contribute my abilities and learn from new experiences to further develop both personally and professionally.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Riviera Restaurant
06.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Customer Support Associate
Dodo Pizza
03.2024 - Current
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
- Responded to customer requests for products, services, and company information.
- Issued credits for contested returns, shipping fees and damaged merchandise.
Education
Bachelor of Business Administration -
Azerbaijan State University of Economics (UNEC)
06.2025
Skills
- Problem-Solving
- Customer Support
- Call Center Operations
- Microsoft Windows and Office
- Active Listening
- Call Management
Languages
Russian, Azerbaijani
Native language
Turkish
Advanced
C1
English
Advanced
C1
Personal Information
Date of Birth: 20.11.2003
Timeline
Customer Support Associate
Dodo Pizza
03.2024 - Current
Restaurant Hostess
Riviera Restaurant
06.2022 - 08.2022
Bachelor of Business Administration -
Azerbaijan State University of Economics (UNEC)
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