Accomplished professional with expertise in manual and API testing, bug reporting, and test case execution. Demonstrates proficiency in log analysis, debugging, and POS terminal testing, ensuring seamless troubleshooting and remote device management. Skilled in TMS operations and API request/response analysis, with a strong ability to classify issues and escalate them effectively. Utilises PostgreSQL, MySQL, JIRA, and Selenium to enhance testing processes. Committed to advancing career goals by leveraging technical skills to drive quality assurance excellence.