Raul Abreu
Phoenix,AZ
Summary
Dynamic and results-driven professional with over 6 years of experience in loan underwriting, dealership relationship management, and sales performance optimization. Adept at onboarding, training, and maintaining strong partnerships with dealerships while driving sales growth, product adoption, and process improvements. Highly skilled in financial analysis, market research, and performance tracking to identify high-potential dealership prospects and inform data-driven marketing strategies. Experienced in outside marketing, traveling to dealerships within and outside of the Phoenix metro area to build and nurture relationships. Proven track record in managing cross-functional teams, improving operational efficiencies, and delivering exceptional customer service. Committed to supporting organizational goals through effective collaboration and strategic decision-making.
Overview
7
7
years of professional experience
Work History
Assistant Regional Manager
Reliable Credit Association
06.2018 - Current
- Leverage expertise in dealer management platforms (CUDL, DealerTrack, RouteOne, DealerCenter) to support top-performing dealerships in underwriting and buying contracts, ensuring efficient use of existing tools and platforms.
- Successfully onboard and train newly partnered dealerships on Reliable Credit's financing program, ensuring seamless integration into their sales process, while continuously educating existing dealership partners on program updates to maintain optimal utilization of Reliable Credit’s financing model.
- Lead the establishment and integration of new dealership partnerships across Arizona, overseeing the onboarding process and ensuring alignment with company procedures and services.
- Collaborate with dealerships to set sales targets, track performance, and develop strategies to maximize revenue, enhance product adoption, and drive overall sales growth.
- Develop and analyze comprehensive financial and market reports to identify high-potential dealership prospects, enabling data-driven marketing strategies and targeted sales outreach to expand the company’s dealer network.
- Proactively make new dealer visits and cold calls, as well as handle inbound calls from dealerships to build strong relationships and capture new business opportunities, contributing to the expansion of the company's client base and market presence.
- Spearhead the management of a dynamic department overseeing the state of Arizona's loan portfolio, comprised of auto credit officers, secured personal loan officers, funders, and customer service representatives.
- Innovate operational procedures, driving efficiency enhancements across departments and significantly improving workflow productivity.
- Cultivate and nurture effective cross-functional relationships with corporate departments, ensuring seamless coordination and collaboration to achieve organizational objectives.
- Conduct thorough market surveys within the local dealership network, establishing robust referral networks to identify potential prospects for new dealership partnerships, laying a strong foundation for sales expansion.
- Assume sole responsibility for managing all customer and dealership complaint calls and emails, proactively addressing issues, and leveraging feedback from online reviews to uphold and enhance the company's reputation.
Education
Bachelor of Business Administration - Finance
Ohio University
Athens, Ohio05.2018
Bachelor of Business Administration - Sports Marketing & Management
Ohio University
Athens, Ohio05.2018
Skills
- Dealer Management Platforms (CUDL, DealerTrack, RouteOne, DealerCenter)
- Sales Strategy Development and Performance Tracking
- Loan Underwriting and Risk Assessment
- Dealer Onboarding and Training
- Financial Reporting and Data Analysis
- Market Analysis and Prospecting
- Relationship Management and Client Retention
- Cross-functional Collaboration
- Operational Process Improvement
- Customer Service and Complaint Resolution
Timeline
Assistant Regional Manager
Reliable Credit Association
06.2018 - Current
Bachelor of Business Administration - Finance
Ohio University
Bachelor of Business Administration - Sports Marketing & Management
Ohio University
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