Ravan Safarov
Baku
Summary
I am a positive, passionate and results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. I fulfill the assigned tasks responsibly, and I am open to cooperation within the team.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Waiter
Heydar Aliyev International Airport - Sky Café
Baku
01.2022 - Current
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Suggested menu items based on customer preferences, improving sales opportunities.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
Chef (experience)
"InterContinental Baku" Hotel
Baku
11.2023 - 12.2024
- Maintained food safety and sanitation standards.
- Contributed to a positive work atmosphere by fostering open communication amongst team members and addressing any conflicts promptly and professionally.
- Streamlined kitchen operations for increased efficiency by implementing effective time management practices.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Suggested actionable improvements to streamline training procedures.
- Gained proficiency in preparing various international cuisines, broadening the range of dishes offered at the establishment.
Education
GED -
Baku State Vocational Education Center
Baku, Khatai District06-2025
High School Diploma -
Secondary School No. 85
Baku, Surakhani District06-2021
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cleanliness
- Relationship management
- Sales techniques
- Reliability and punctuality
- Complaint resolution
Languages
English
Intermediate (B1)
B1
Russian
Intermediate (B1)
B1
Turkish
Proficient (C2)
C2
Azerbaijani
Native
Native
Certification
Training on “Hygiene requirements in the food sector”- Food Safety Agency of the Republic of Azerbaijan
Timeline
Chef (experience)
"InterContinental Baku" Hotel
11.2023 - 12.2024
Waiter
Heydar Aliyev International Airport - Sky Café
01.2022 - Current
GED -
Baku State Vocational Education Center
High School Diploma -
Secondary School No. 85