Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rawan Al Taie

Glendale

Summary

Motivated and reliable customer service professional with experience in beauty retail, fashion and hospitality. Seeking a dynamic position where I can use my communication skills, product knowledge, and passion for service to create excellent customer experiences.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Clinique
04.2025 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Retail Sales Associate

H&M Hennes & Mauritz
09.2024 - 03.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Team Member

Popeyes® Louisana Kitchen
03.2024 - 07.2024
  • Operated register to process payments and collect cash payment for order totals.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Team Member

Chipotle
04.2023 - 05.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Restaurant Hostess

Buca Di Beppo
02.2023 - 03.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Associate Degree in Behavioral Science - Psychology

Glendale Community College
Glendale, AZ

Skills

    Customer service and Product knowledge

    Beauty and Skincare knowledge

    Cash Handling and POS systems

    Multilingual (English& Arabic)

    Friendly, team-oriented, and dependable

    Fast learner with flexible availability

Languages

Arabic
Native or Bilingual

Timeline

Beauty Advisor

Clinique
04.2025 - Current

Retail Sales Associate

H&M Hennes & Mauritz
09.2024 - 03.2025

Team Member

Popeyes® Louisana Kitchen
03.2024 - 07.2024

Team Member

Chipotle
04.2023 - 05.2023

Restaurant Hostess

Buca Di Beppo
02.2023 - 03.2023

Associate Degree in Behavioral Science - Psychology

Glendale Community College

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Rawan Al Taie