Dynamic professional with extensive experience at Advanced Transmission & Auto-repair, excelling in critical thinking and problem-solving. Proven track record of enhancing customer satisfaction and optimizing repair workflows. Skilled in diagnostics, ensuring high-quality service and compliance with industry standards. Committed to delivering exceptional results through effective communication and leadership.
Overview
3
3
years of professional experience
Work History
Excavation
Coopers Excavation
05.2022 - 08.2024
operated heavy machinery.
Installed septic systems.
Built house pads.
R&R Technician
Advanced Transmission & Auto-repair
08.2024 - Current
Increased customer satisfaction by providing efficient repair services and technical support.
Upheld high standards of quality control throughout the entire repair process while ensuring compliance with relevant industry regulations.
Optimized resource utilization by effectively managing time between multiple concurrent projects.
Delivered exceptional customer service through clear communication, timely updates, and follow-up on outstanding issues.
Streamlined workflow through effective prioritization and organization of repair tasks.
Enhanced equipment functionality by performing thorough diagnostics and troubleshooting tasks.
Advanced troubleshooting capabilities through consistent application of analytical thinking methods coupled with hands-on experience working on a wide range of models/types of machinery.
Ensured accurate documentation of repair procedures, diagnostic results, and parts used for future reference.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.