Raymond Berrios
Chandler
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
13
13
years of professional experience
1999
1999
years of post-secondary education
Work History
Residential Route Manager
Orkin Pest Control
Mesa
04.2022 - Current
- Licensed, certified applicator by AZ department
- Trained and mentored new team members on service protocols and safety standards.
- Communicated with clients to address service inquiries and concerns effectively.
- Engaged customers to identify needs and offer suitable products.
- Demonstrated product features and benefits to enhance customer understanding.
Lyft Partner Driver
Lyft
Phoenix
08.2018 - 04.2022
- Arrive in a timely manner and safely transport customers, cargo and animals safely to their final destination.
Verifications Advocate 4
CARVANA
Tempe
06.2021 - 02.2022
- Maintained accurate records of all loan transactions and correspondence.
- Ensured adherence to company policies and industry standards in underwriting processes.
- Worked closely with customers throughout the entire process to ensure they were informed of progress updates.
- Monitored changes in customer information such as job status or address updates during the underwriting process.
- Reviewed loan applications to ensure accuracy and compliance with company standards, policies and procedures.
- Verified employment history, bank statements, tax documents and other financial records for completeness and accuracy.
- Informed customers of loan application requirements and deadlines.
- Reviewed client documentation and contracts for discrepancies and mistakes.
Assistant Manager
7 for All Mankind
Scottsdale
11.2018 - 10.2019
- Assisted in supervising daily store operations and staff activities.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Trained new employees on company policies and customer service standards.
- Implemented visual merchandising strategies to enhance product displays.
- Delegated work to staff, setting priorities and goals.
Store Manager
Robert Graham
Scottsdale
04.2014 - 08.2018
- Coordinated promotional events and marketing initiatives to drive store traffic.
- Maintained high standards of store cleanliness and organization for optimal presentation.
- Developed visual merchandising strategies to enhance product visibility and appeal.
- Fostered a collaborative team environment that encouraged communication
- Prepared monthly reports on sales figures, expenses, profits.
Assistant Manager
The Gap
Scottsdale
04.2013 - 04.2014
- Trained new employees on company policies and customer service standards.
- Conducted regular team meetings to discuss goals and performance expectations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Some college - Kinesiology
West Chester University
West Chester, PAHigh school diploma or GED -
Skills
- Team building
- Employee training
- Customer relationship management
- Sales professional
- Customer relations
- Retail sales techniques
Assessments
- Sales Fit, Highly Proficient, 01/20
- Work Style: Reliability, Highly Proficient, 12/19
- Problem Solving, Expert, 12/19
- Supervisory Skills: Motivating & Assessing Employees, Highly Proficient, 05/20
- Management & leadership skills: Planning & execution, Highly Proficient, 11/20
- Customer service manager, Highly Proficient, 11/20
- Sales skills, Highly Proficient, 01/22
- Retail customer service, Highly Proficient, 01/22
Timeline
Residential Route Manager
Orkin Pest Control
04.2022 - Current
Verifications Advocate 4
CARVANA
06.2021 - 02.2022
Assistant Manager
7 for All Mankind
11.2018 - 10.2019
Lyft Partner Driver
Lyft
08.2018 - 04.2022
Store Manager
Robert Graham
04.2014 - 08.2018
Assistant Manager
The Gap
04.2013 - 04.2014
Some college - Kinesiology
West Chester University