Raymond Gomez
Tempe
Summary
I am a Biochemistry graduate with over three years of clinical dental experience and a passion for helping dental professionals succeed through innovative products and technology. My background working directly with dentists has given me firsthand insight into clinical workflows, patient care, restorative and endodontic procedures, digital imaging, and the importance of building trusted relationships.
Known for being a quick learner, detail-oriented, and highly organized, I thrive in fast-paced environments where communication, problem-solving, and collaboration are essential. I enjoy connecting with people, understanding their needs, and providing solutions that create value.
I am actively pursuing opportunities in dental and medical sales where I can combine my scientific education, clinical expertise, and customer-focused mindset to help healthcare providers improve patient outcomes while contributing to business growth. I am excited to continue learning, build long-term partnerships, and represent industry-leading technologies that make a difference.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Gateway Family Dentistry
Chandler, AZ
09.2025 - Current
- Assisted in patient management, ensuring comfort and efficiency during dental procedures.
- Prepared treatment rooms, sterilized instruments, and maintained cleanliness standards.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Recorded patient histories and updated electronic health records accurately.
- Collaborated with dental professionals to streamline workflow and enhance patient experience.
- Explained treatment procedures and instructed patients on home care guidelines.
Lead Dental Assistant
New Tempo Family Dental
Tempe, AZ
05.2024 - 09.2025
- Assisted dentists during examinations and procedures, ensuring patient comfort and optimal workflow.
- Prepared patients for treatment by taking and reviewing medical history and vital signs.
- Sterilized and prepared dental instruments and work areas in compliance with OSHA and infection control standards.
- Took digital X-rays and dental impressions with accuracy and efficiency.
- Maintained and updated patient records using dental practice management software Dentrix.
- Managed inventory and ordered dental supplies to ensure seamless clinic operations.
- Provided chairside support during various procedures including fillings, extractions, crowns, and root canals.
- Ensured patient confidentiality and compliance with HIPAA regulations.
- Performed CEREC digital scanning for same-day crowns, ensuring high-precision imaging and patient comfort.
Appointment Setter/Customer Service
Jacuzzi Bath Remodel of Arizona
Tempe, AZ
11.2022 - 03.2023
- I was responsible for reaching out to potential customers in person at Chandler Fashion Square Mall. For this job I learned the ins and outs of all Jacuzzi products and bathroom projects and was able to use this to convince customers at the mall to schedule an appointment and a potential sale. At Jacuzzi I was able to develop my customer service skills and also my sales skills.
- Scheduled appointments through effective communication with prospective clients.
- Managed follow-up calls to ensure high engagement and client satisfaction.
- Developed scripts for outbound calls, enhancing consistency and effectiveness of outreach efforts.
- Collaborated with sales team to align appointment strategies with business goals.
- Trained new team members on best practices for appointment setting and client interaction.
Customer Service Representative
HERTZ
Tempe, AZ
01.2022 - 04.2023
- At Hertz I had multiple positions. First, I was responsible for guiding customers to their correct rental cars. I also was able to learn about the renting a car process at the airport. Working at Hertz taught me a lot of customer service skills, I was working with customers all day everyday and I learned that being patient is really important especially because the process is stressful and can take a while.
- Assisted customers with reservations, modifications, and cancellations using proprietary rental management software.
- Resolved customer inquiries and complaints efficiently through effective communication and problem-solving skills.
Education
Bachelor's degree - Biochemistry
Arizona State University-Tempe
Tempe, AZ05-2024
High school diploma - undefined
Catalina Foothills High School
Tucson, AZ05-2020
Skills
- Customer service
- Digital X-ray proficiency
- Teamwork and collaboration
- Equipment sterilization
- Problem-solving skills
- Time management
- Multi-tasking strength
- Appointment scheduling
- Reliable and punctual
- Professionalism and etiquette
- Excellent people skills
- Team collaboration
- Goal oriented
- Patient relations
- Relationship building
- Outgoing personality
Certification
- Driver's License January 2023 to Present Expires November, 2066
- X-Ray Certification
- CPR Certification
- Class D
Timeline
Dental Assistant
Gateway Family Dentistry
09.2025 - Current
Lead Dental Assistant
New Tempo Family Dental
05.2024 - 09.2025
Appointment Setter/Customer Service
Jacuzzi Bath Remodel of Arizona
11.2022 - 03.2023
Customer Service Representative
HERTZ
01.2022 - 04.2023
High school diploma - undefined
Catalina Foothills High School
Bachelor's degree - Biochemistry
Arizona State University-Tempe