Raymond Ortega
Phoenix
Summary
Dynamic handyman with a proven track record at Self-employed, excelling in drywall installation and household repairs. Recognized for delivering tailored solutions and exceptional customer service, enhancing property functionality. Skilled in using hand tools and managing client expectations, ensuring efficient project completion and high satisfaction rates.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Handyman
Self-employeed
Phoenix
01.2016 - Current
- Performed general repairs including plumbing, electrical, and carpentry tasks to enhance property functionality.
- Delivered customer service by assessing needs and providing tailored solutions for home maintenance projects.
- Maintained tools and equipment in optimal condition to ensure safety and reliability during repairs.
- Managed scheduling of appointments to maximize efficiency and meet client expectations consistently.
Poker Dealer
House Games
Phoenix, AZ
02.2007 - 01.2016
- Dealt cards efficiently while maintaining game flow and player engagement.
- Monitored gameplay for compliance with house rules and regulations.
- Communicated effectively with players to enhance their gaming experience.
- Managed cash transactions accurately during high-volume gaming sessions.
Server/Bartender
Phoenix Live
Phoenix, AZ
06.2002 - 05.2007
- Provided excellent customer service in fast-paced dining environment.
- Assisted guests with menu selections and special requests efficiently.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Processed orders accurately using point-of-sale systems to ensure quick service.
Server/Bartender
Manuel's Mexican Food
Phoenix, AZ
11.1999 - 05.2003
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Assisted in training new servers on menu items and service protocols to enhance team performance.
Driver
Paruchios Pizza and Wings
Phoenix, AZ
03.1997 - 10.1999
- Conducted routine vehicle maintenance checks to minimize downtime and enhance reliability.
- Collaborated with logistics team to streamline delivery processes and improve customer satisfaction.
- Implemented best practices for route optimization, reducing delivery times significantly.
- Mentored junior drivers in customer service strategies, leading to improved client feedback scores.
Truck Loader
FedEx
Phoenix, AZ
01.1998 - 03.1999
- Operated material handling equipment to load and unload packages efficiently.
- Sorted and organized packages based on delivery routes to optimize workflow.
- Collaborated with team members to ensure timely loading of trucks for scheduled departures.
- Conducted routine inspections of equipment to maintain operational safety standards.
Driver
Vision Graphics
Phoenix, AZ
03.1997 - 08.1998
- Operated various delivery vehicles safely and efficiently across designated routes.
- Maintained accurate logs of vehicle inspections, fuel usage, and delivery schedules.
- Ensured timely deliveries while adhering to traffic regulations and company policies.
- Trained new drivers on safety protocols and operational procedures for optimal performance.
Sales Associate
Just For Feet
Phoenix, AZ
01.1996 - 11.1997
- Assisted customers in selecting appropriate footwear, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Provided product knowledge and recommendations, contributing to informed purchasing decisions.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction during checkout.
Education
Journalism
Glendale Community College
Glendale, CA06-2013
High School Diploma -
Washington High School
Phoenix, AZ05-1999
Skills
- Drywall installation
- Household repairs
- Hand tools
- Repair work
Certification
Food Handlers Card, Forklift Certification, Mobile Elevated Lift Certification, Bartending Academy Certification
Timeline
Handyman
Self-employeed
01.2016 - Current
Poker Dealer
House Games
02.2007 - 01.2016
Server/Bartender
Phoenix Live
06.2002 - 05.2007
Server/Bartender
Manuel's Mexican Food
11.1999 - 05.2003
Truck Loader
FedEx
01.1998 - 03.1999
Driver
Paruchios Pizza and Wings
03.1997 - 10.1999
Driver
Vision Graphics
03.1997 - 08.1998
Sales Associate
Just For Feet
01.1996 - 11.1997
Journalism
Glendale Community College
High School Diploma -
Washington High School