Rayna Hunter
Peoria
Summary
Polished and attentive server with over 4 years of experience in fast paced and customer focused dining environments, committed to delivering elevated guest experiences through refined service, strong communication, and attention to detail. Skilled in resolving guest concerns with professionalism, supporting team efficiency, and upholding high hospitality standards. Quick to adapt, eager to learn, and passionate about creating memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden
04.2022 - Current
- Delivered exceptional customer service in a high volume environment, consistently exceeding guest expectations and contributing to repeat business.
- Implemented personalized service techniques that improved guest satisfaction scores and explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated closely with team members to streamline table service and optimize workflow, resulting in faster service times and improved table turnover efficiency.
Hostess
Olive Garden
01.2021 - 04.2022
- Developed and maintained an efficient guest seating system to optimize table turnover and reduce wait times, improving overall guest satisfaction.
- Implemented a clear communication process between front of house and kitchen staff, enhancing coordination during peak hours.
- Consistently delivered exceptional customer service, contributing to increased guest retention and positive dining experiences.
Cashier/ Team Member
Freddy's Frozen Custard
08.2020 - 11.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Education
Business (Human Resources), BA - Human Resources in Business
Arizona State University
05-2027
Associate of Business Administration - Business
Glendale Community College
Glendale, AZ05-2025
Skills
- Guest relations & satisfaction
- Adaptability & poise under pressure
- Time management & prioritization
- POS system & order accuracy
- Team collaboration & service flow
- Strong problem-solving abilities
- Professional verbal communication
- Multitasking in high pressure environments
Timeline
Server
Olive Garden
04.2022 - Current
Hostess
Olive Garden
01.2021 - 04.2022
Cashier/ Team Member
Freddy's Frozen Custard
08.2020 - 11.2021
Business (Human Resources), BA - Human Resources in Business
Arizona State University
Associate of Business Administration - Business
Glendale Community College
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