Performed customized skincare treatments including facials, chemical peels, waxing, and lash/brow tinting while following protocols for 5+ professional skincare lines and advanced technologies.
Delivered exceptional client experiences in a fast-paced environment by managing consultations, room turnover, scheduling efficiency, and personalized skincare recommendations.
Educated clients on treatment options and at-home skincare routines, recommended retail products, and maintained strict sanitation and safety standards.
Guest Services Representative
Canyon Ranch Health Resort
Tucson, AZ
09.2024 - 11.2025
Provide high-level hospitality by checking guests in/out, managing billing and final folios
Coordinate with multiple departments to ensure seamless guest experiences
Resolve complex guest issues with professionalism and empathy in a high-pressure environment
Balance multitasking across various computer platforms while delivering exceptional customer service
Esthetician
Wild Orchid Salon
Tucson, AZ
08.2024 - 09.2025
Perform facial and body waxing (brows, lips, face, legs, underarms), facials, dermaplaning, and microdermabrasion
Provide customized brow and lash tinting services
Check clients in and out, handled scheduling, and delivering excellent customer service to ensure a positive experience
Maintain strict sanitation and sterilization protocols in compliance with state regulations