Reanisha Naijai
Gilbert,AZ
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
5
5
years of professional experience
Work History
Medical Receptionist Group Leader
Ked Plasma
Phoenix, AZ
10.2021 - 08.2023
- Managed patient check-in and registration processes efficiently.
- Maintained accurate electronic health records using industry-standard software.
- Handled incoming calls, providing information and addressing patient concerns promptly.
- Processed patient paperwork to ensure compliance with healthcare regulations consistently.
- Trained new receptionists on operational procedures and customer service standards.
Bank Teller
Intouch Cx
Mesa, AZ
03.2023 - 2025
- Processed customer transactions accurately and efficiently, ensuring seamless service delivery.
- Assisted customers with account inquiries, providing detailed information on banking products and services.
- Assisted customers with inquiries, ensuring accurate and timely responses to enhance satisfaction.
Donor Center Technician
CSL Plasma
Tempe, AZ
07.2025 - Current
- Conducted donor screenings to ensure eligibility and safety protocols were met.
- Operated blood collection equipment with precision to enhance donor experience.
- Maintained accurate records of donations and tracked inventory of supplies.
- Monitored donor reactions during and after donation, providing immediate support as needed.
Education
LPN - Nursing
Northland Pioneer College
Holbrook, AZ05-2028
High school diploma - undefined
Monument Valley High School
Kayenta, AZ05-2018
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- HIPAA compliance
- Documentation
- Typing and filing
- Customer service
Accomplishments
Passing my Arizona Direct Care worker
Finger Print clearance card
Cpr/First Aid card
Timeline
Donor Center Technician
CSL Plasma
07.2025 - Current
Bank Teller
Intouch Cx
03.2023 - 2025
Medical Receptionist Group Leader
Ked Plasma
10.2021 - 08.2023
High school diploma - undefined
Monument Valley High School
LPN - Nursing
Northland Pioneer College