Reanna Garcia
Sells
Summary
Flexible Medical Assistant with 14 years experience. Passionate about patient care and aptitude for front and back office duties as demonstrated. Skilled in appointment scheduling, efficient data entry, medical terminology and insurance billing tasks. I seek the opportunity to expand my skills, knowledge and training. Additional strengths include positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
AB Staffing Agency
10.2021 - Current
- Performed Medical Assistant duties and learned new skills within the emergency and outpatient department
- Obtained Covid-19 swab for testing and documenting in EHR system
- Assisted in immunizing covid-19 vaccines to adults and children and documenting in the EHR system
- Performed administrative duties such as answering incoming calls, transferring calls, and scheduling patients’ appointments in BMW system.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Gila River Healthcare
08.2021 - Current
- I developed new skills and responsibilities with the Satellite Mobile Clinic, Primary Care and Emergency Department
- Travel to various communities and participated in events to provide community health outreach to adults, and children of the Gila River Community
- Administer Covid-19 vaccine on a walk-in basis out at various community events
- Provided weekly visits to the Children Foster Home and public schools to assist Nurse practitioner in medical clearance or physicals to newly admitted children and follow up on medical high risk children during school session
- Hands on experience to perform lab draws in the field and within emergency department
- Ability to communicate, organize, set up, and conduct education in the field
- Assisted in Covid-19 red band area, obtaining various swabs covid, respiratory, strep swabs
- Administer immunizations to adults and children and documenting immunization given in EHR system
- Assisted in patient dressing changes, physicals, ear lavages, visual acuity
- Tracked and restocked inventory of the department
- Assist and help set up for telehealth visit
- Operate LUCAS 3 device for needed CPR
- Familiar with Nextgen EHR system.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
El Rio Healthcare
03.2022 - 07.2022
- Obtained patient intake including vitals, chief complaint, and document
- Administered immunization and Covid-19 vaccine to adults and children
- Ability to obtain and result urine dip, and HCG tests
- Ability to obtain records requested by physician from outside facilities including hospital reports, outside lab reports, outside procedures performed and prior authorization paperwork
- Conducted patient intake for telehealth visit
- Scheduled follow up appointments for patient after provider visit
- Communicated with patients regarding healthcare questions asked through our patient portal communication system
- Familiar with EPIC EHR system.
Medical Administrative Assistant
Sells Hospital Purchase Referred Care Department
01.2020 - 08.2021
- Identified patient eligibility to receive PRC funds by tribal affiliation, residency, descendancy, or close social economic ties and process approvals or denials to customers
- Verified patient demographics including medical insurance Medicare, Medicaid, and Private coverage
- Effectively communicated with a variety of medical billing personnel to update insurance coverage, update claims addresses, and identify PRC members
- Communicated with our claims processing center to resolve pending claims with errors or additional information needed to ensure claims are processed
- Assisted and communicate with patients who have been billed by a referring provider
- Provided education to patients who are receiving PRC services
- Entered claims data when receiving claims and mailing them to our claims processing center
- Received and responded to phone calls, e-mails, faxes in a timely manner with documentation
- Worked with all PRC and medical staff to ensure patients receives necessary coordination of care
- This position was a full-time telework position, operated in full remote setting during Covid-19 pandemic.
Medical Assistant
Sells Hospital Emergency Department
10.2015 - 11.2019
- Taking vitals and record patients history and chief complaint
- Assisted doctors and nurses with emergency procedures such as code blue, 12-lead EKG’s, cardiac monitor, catheter insertions, gather laboratory specimen
- Administered medications, familiar with pyxis automated medication dispensing system, and computer charting
- Monitored patients, identify, observe signs, symptoms, and behaviors of patients, document and communicate with ER team
- Collaborated with doctors/nurses and patient/families for implementation of patient treatment, basic needs and providing information
- Provided attentive care to comfort patient, assist with patient response and bedside care workload
- Strength in anticipating and identifying the needs patients and department staff, self-motivated in peak performance
- Performed specific patient task as assigned by physician written orders
- Adhered to proper safety and sterilization protocols and techniques to ensure proper infection control
- Ensured emergency department inventory is organized, stocked, rooms prepared, and proper equipment is provided for procedures
- Provided clerical support, checking in patient, documentation for admission, transfers, and discharges, answering and transferring calls appropriately
- Worked closely with all departments x-ray, laboratory, pharmacy, inpatient/outpatient department, EMS/dispatch, dietary, housekeeping, and transportation company.
Education
Certificate - Certified Nurse Assistant
Pima Community College
Tucson, AZ06.2023
Associates in Health Technology Management-Medical Assistant Specialization -
International Institute of the Americas
Tucson, AZ05.2008
High School Diploma -
Ha:san Preparatory and Leadership High School
Tucson, AZ05.2004
Skills
- HIPAA Compliance
- Procedure Assistance
- Patient Scheduling
- Patient Demographics
- Customer Service Excellence
- Administrative Support
- Patient Care and Confidentiality
- Inventory Stocking
- Teamwork and Collaboration
- Electronic Health Records
- Data Entry Efficiency
- Referral Coordination
- Insurance Verification
- Medical Terminology Proficiency
- Medical Coding Understanding
- Healthcare Billing Familiarity
Timeline
Medical Assistant
El Rio Healthcare
03.2022 - 07.2022
Medical Assistant
AB Staffing Agency
10.2021 - Current
Medical Assistant
Gila River Healthcare
08.2021 - Current
Medical Administrative Assistant
Sells Hospital Purchase Referred Care Department
01.2020 - 08.2021
Medical Assistant
Sells Hospital Emergency Department
10.2015 - 11.2019
Certificate - Certified Nurse Assistant
Pima Community College
Associates in Health Technology Management-Medical Assistant Specialization -
International Institute of the Americas
High School Diploma -
Ha:san Preparatory and Leadership High School
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