Rebeca Carrasco

• Learned to operate measurement tools for precise product evaluation.
• Gained knowledge of industry regulations and best practices for quality control.
• Conducted regular training sessions for new hires on quality control standards and procedures, ensuring team proficiency.
• Enhanced product quality by conducting detailed inspections of incoming materials, ensuring alignment with company standards.
• Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.

• Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
• Monitored inventory levels, assisting in timely ordering of supplies to minimize shortages.

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• Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
• Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
• Successfully balanced competing priorities in a high-pressure environment by efficiently delegating tasks to the team and maintaining clear lines of communication.

• Conducted regular quality checks on food items, maintaining consistency in taste and presentation.
• Planned and directed high-volume food preparation in fast-paced environment.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Anticipated guest needs and responded proactively to enhance overall satisfaction levels.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.