Rebecca Moreland
Mesa
Summary
Highly motivated and detail-oriented Office Administrator with a strong moral and ethical compass, dedicated to fostering a positive and efficient workplace. A self-starter with an unbeatable attitude, I excel in managing multiple priorities while maintaining organization and clear communication. Skilled in financial management, payroll processing, and staff training, I lead with confidence and inspire teams to perform at their best. Adept at resolving conflicts, streamlining operations, and implementing effective policies, I am committed to continuous improvement and operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Billing/AR Specialist
Phoenix Windows & Door
Phoenix
11.2021 - 10.2025
- Processed and submitted accurate invoices, ensuring compliance with company policies and procedures.
- Reviewed billing data to identify discrepancies, promptly resolving issues to minimize payment delays.
- Managed accounts receivable by tracking payments and initiating collection efforts for outstanding balances.
- Collaborated with internal departments to address billing inquiries, maintaining positive customer relationships.
- Conducted regular audits of billing records to ensure accuracy and completeness of financial data.
- Developed standardized invoice templates, streamlining billing processes and reducing manual entry time.
- Generated monthly reports on key performance metrics, including invoice accuracy and collection rates.
- Monitored aging accounts receivable balances, proactively addressing overdue payments and delinquent accounts.
Billing/Payroll Specialist
Visiting Angels
Scottsdale
02.2021 - 11.2021
- Managed billing process for clients, accurately calculating hours worked, overtime, and deductions
- Resolved any payroll discrepancies or issues by conducting thorough research and analysis
- Maintained confidentiality of sensitive employee information in accordance with company policies and legal requirements
- Assisted employees with inquiries related to their paychecks or tax forms, providing excellent customer service
- Stayed updated on changes in labor laws and tax regulations that could impact the accuracy of payroll calculations
Office Manager
Whatcom Gutter Co
Lynden
01.2014 - 01.2019
- Oversaw daily office operations, including appointment scheduling, meeting coordination, and correspondence management.
- Developed efficient filing systems to enhance document organization and retrieval.
- Maintained confidential employee records to comply with privacy regulations.
- Assisted recruitment by screening resumes, conducting initial interviews, and coordinating candidate assessments.
- Negotiated vendor contracts for office supplies and services to achieve cost-effective solutions without compromising quality.
- Trained new employees on company policies, procedures, and proper use of office software.
- Managed relationships with clients, suppliers, and contractors to maintain professionalism.
- Handled all accounts receivable processes efficiently.
Education
Some College - International Business
Schiller International University
Remote04.2013
Skills
- Microsoft Office proficiency
- Invoice and payment tracking
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Data management
- Accounts reconciliation
- Customer service excellence
- Organizational skills
- QuickBooks proficiency
- 10-key accuracy
Certification
Certified Notary Public
Timeline
Billing/AR Specialist
Phoenix Windows & Door
11.2021 - 10.2025
Billing/Payroll Specialist
Visiting Angels
02.2021 - 11.2021
Office Manager
Whatcom Gutter Co
01.2014 - 01.2019
Some College - International Business
Schiller International University