Summary
Overview
Work History
Skills
Timeline
Generic

Rebecca Pesce

Tucson

Summary

Resourceful Lead Server Trainer known for high productivity and efficient task completion. Possess specialized skills in team leadership, customer service training, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and customer satisfaction.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

10
10
years of professional experience

Work History

Lead Server Trainer

The Rattler
Tucson
06.2015 - Current
  • Developed training materials to enhance server skills and performance.
  • Mentored servers to improve communication and teamwork on the floor.
  • Facilitated ongoing training sessions for staff on food safety practices.
  • Evaluated server performance through role-playing and feedback sessions.
  • Implemented best practices for handling customer inquiries and complaints effectively.

Skills

  • Employee training
  • Team building
  • Menu knowledge
  • Food safety
  • Service standards
  • Customer service
  • Conflict resolution
  • Communication skills
  • Time management
  • Leadership skills
  • Staff mentoring
  • Customer feedback
  • Process improvement
  • Floor management
  • Service recovery
  • Reservation management
  • Task delegation
  • Special events
  • Alcohol regulations
  • Facility maintenance
  • Strong multitasking
  • Sanitation standards
  • Upselling strategies
  • Labor cost control
  • Order accuracy
  • Allergy awareness
  • Food presentation
  • Exceptional leadership
  • Team motivation
  • Banquet coordination
  • Policy enforcement
  • Shift management
  • Server coaching
  • Table management
  • Guest relations
  • Buffet setup and takedown
  • Table setting arrangements
  • Bar terminology
  • Food safety compliance
  • Check payment processing
  • Dining customer service
  • Team member training
  • New employee mentoring
  • Dining area maintenance
  • Food running skills
  • High volume dining

Timeline

Lead Server Trainer

The Rattler
06.2015 - Current
Rebecca Pesce