Rebecca Tekleab
Tucson
Summary
Personable and reliable individual with strong focus on customer satisfaction and teamwork. Possesses solid understanding of hospitality principles and adept at handling point-of-sale systems and managing multiple tables efficiently. Committed to providing exceptional dining experiences and fostering positive guest relations.
Overview
3
3
years of professional experience
Work History
Lead Server
Carlotta's Restaurant
02.2022 - 05.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Assisted in the hiring and onboarding process for new servers, sharing valuable insights to help build a strong team.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
Server
Loncho's Tacos
07.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Science - Engineering
University of Arizona
Tucson, AZ05-2013
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- POS systems
- Relationship building
- Order accuracy
Timeline
Lead Server
Carlotta's Restaurant
02.2022 - 05.2024
Server
Loncho's Tacos
07.2021 - 12.2021
Bachelor of Science - Engineering
University of Arizona
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