Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Ann Kakar

Casa Grande

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Surgery Coordinator

Southwestern Eye Center
Casa Grande
12.2007 - Current
  • Coordinated with surgeons, anesthesiologists, nurses, and other medical staff to ensure the smooth running of surgical operations.
  • Provided post-operative care instructions to patients prior to discharge from hospital or clinic setting.
  • Developed policies and procedures related to surgery scheduling and coordination.
  • Sent H&P form and other patient information to surgery facility.
  • Ordered and maintained supply inventory for medical office.
  • Coordinated work processes and routed paperwork to appropriate physicians and staff members.
  • Monitored office supplies inventory and placed orders when necessary.
  • Communicated with patients with compassion while keeping medical information private.
  • Communicated effectively with patients to answer questions about their treatment plans and upcoming surgeries.
  • Maintained patient records in accordance with HIPAA regulations and monitored office compliance with all applicable laws.
  • Compiled and coded patient information or data in appropriate computer system.
  • Reviewed CPT and ICD codes to check accuracy for billing.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Monitored inventory levels of medical supplies used in the operating room setting.
  • Reviewed patient charts prior to surgery date to ensure accuracy of data entered into system.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Scheduled and confirmed patient appointments and consultations.
  • Scheduled appointments for patients, prepared necessary paperwork, and provided information regarding pre-operative instructions.
  • Managed schedules for multiple surgeons within the same facility.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Managed daily operations of the surgery department including budgeting, staffing, training, scheduling.
  • Ordered supplies and equipment needed for surgical procedures.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Performed administrative tasks such as filing documents, answering phones, responding to emails.
  • Participated in continuing education courses related to surgical coordination techniques.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Dental Assistant -

Pima Medical Institute
Mesa, AZ
05-1993

High School Diploma -

Casa Grande Union High
Casa Grande, AZ
05-1991

Skills

  • Communication
  • Outgoing/People Person
  • Customer Service
  • Teamwork
  • Adaptability
  • Emotional Intelligence

Timeline

Surgery Coordinator

Southwestern Eye Center
12.2007 - Current

Dental Assistant -

Pima Medical Institute

High School Diploma -

Casa Grande Union High
Rebecca Ann Kakar