REBEKAH A. PARRISH
Peoria
Summary
Hardworking and dependable, with experience handling busy workloads and helping customers feel taken care of. I pick up new tasks quickly, stay organized, and communicate clearly. Looking for a role where I can bring steady support and be part of a team that works well together.
Overview
5
5
years of professional experience
Work History
Receptionist
Christopher Dobash Plumbing
Peoria
02.2025 - Current
- Handled cash and credit card payments with accuracy.
- Assisted with administrative tasks such as filing documents, copying materials.
- Managed daily calendar appointments for staff members.
- Operated multi-line phone system efficiently while managing high call volume.
- Updated contact lists regularly to maintain accuracy of information.
- Performed light bookkeeping tasks such as entering data into accounting software programs or tracking expenses.
Senior Customer Specialist
Milan Laser
Peoria
06.2023 - 02.2025
- Managed customer accounts, ensuring timely payments and resolving billing disputes.
- Created detailed reports on customer feedback and provided recommendations for improvement.
- Monitored incoming emails and calls from customers and responded in a timely manner.
- Developed a deep understanding of company packages, services, policies and procedures to provide accurate information to customers.
- Performed data entry tasks related to updating customer information into the system quickly and accurately.
Home Sales Manager
Downeast Home & Clothing
US
08.2020 - 05.2023
- Assisting customers in designing their space to reflect their personality and preference.
- Managed customer accounts and customer relationships.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Managed sales team to consistently achieve growth and hit sales targets.
- Managed order tracking and provided updates to customers.
- Built strong customer relationships through attentive service, product knowledge, and personalized recommendations.
- Created reports on performance metrics including revenue, profit margins, and conversion rates.
Education
Associates Degree -
GCC North
Peoria, AZ01.2020
High School Diploma -
Sunrise Mountain High School
Peoria, AZ01.2016
Skills
- Email correspondence
- Scheduling
- Recordkeeping and bookkeeping
- Customer/Client relations
- Front desk operations
- Documentation and reporting
- Multitasking and prioritization
- Customer relationship management
- Time management
- Flexibility
- Problem solving
- Communication skills
- Good Telephone Etiquette
References
Available upon request
Timeline
Receptionist
Christopher Dobash Plumbing
02.2025 - Current
Senior Customer Specialist
Milan Laser
06.2023 - 02.2025
Home Sales Manager
Downeast Home & Clothing
08.2020 - 05.2023
Associates Degree -
GCC North
High School Diploma -
Sunrise Mountain High School