Rebekah Washack
Phoenix
Summary
Results-oriented professional with 10+ years of experience and a proven knowledge of customer service, food and beverage operations, hospitality management, and guest retention looking to leverage transferrable skills into the Real Estate industry as an Apartment Locater
Overview
11
11
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Phoenix, AZ
06.2022 - Current
- Participate in Preflight briefings to discuss flight details, weather, and service plans
- Perform preflight safety checks
- Prepare aircraft in between flights, ensuring cabin areas meet cleanliness standards
- Greet passengers, assist with seating, ensure all carryon items are properly stowed in overhead bins or under seat storage
- Provides instruction on safety emergency procedures, demonstrates proper use of seat belts, oxygen masks and floatation devices
- Deliver inflight food and beverage services collecting payment as needed
- Respond to any in flight emergencies by providing necessary assistance to passengers including administering first aid and completing any reports
- Ability to present a calm demeanor and manage unruly passengers
Bartender
HMS Host
Phoenix, AZ
11.2018 - 06.2023
- Provide bar patrons with superior service and hospitality in a high-volume airport setting
- Maintain the safety, cleanliness, and stock of bar throughout each working shift
- Ensure all guests meet legal age requirements to consume alcoholic beverages
- Excel at upselling customers from shelf to premium brands and high margin signature cocktail
- Help keep guests informed of pertinent airport information
- Utilize excellent interpersonal skills to interact with people of all ages, personalities, cultures, and backgrounds
Assistant Manager
Keegans Grill
Phoenix, AZ
02.2015 - 11.2018
- Managed staff of 20+
- Implemented marketing and promotional initiatives, supervised staff scheduling and productivity
- Provided opportunity for staff advancement and promotion
- Managed all bar inventory, merchandising and the promotion of events, new beverage and menu items within the establishment
- Maintained professional business relationships with all outside vendors while handling inventory and deliveries to the establishment
- Addressed operational and maintenance needs of the restaurant
Bartender/ Beverage Cart
Mountain Shadows Resort
Paradise Valley
10.2014 - 02.2015
- Provided highest level of customer service to patrons while meeting management goals and expectations
- Coordinated services for banquets and social functions held within clubhouse
- Assisted F&B manager to develop and execute cocktail, beer and wine lists
- Practiced proper golf etiquette and supported timely flow of golf course play
Education
Associate in Arts (A.A.) - Liberal Arts
Daytona State College
Daytona Beach, FL01.2012
Real Estate
Arizona School of Real Estate
Scottsdale, AZ03-2025
Skills
- Communication
- Problem Solving
- Leadership
- Teamwork
Timeline
Flight Attendant
Southwest Airlines
06.2022 - Current
Bartender
HMS Host
11.2018 - 06.2023
Assistant Manager
Keegans Grill
02.2015 - 11.2018
Bartender/ Beverage Cart
Mountain Shadows Resort
10.2014 - 02.2015
Associate in Arts (A.A.) - Liberal Arts
Daytona State College
Real Estate
Arizona School of Real Estate