Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

REDHA JAFAR

Avondale

Summary

Highly competent and successful professional with a track record of providing excellent customer service, managing teams, and creating a welcoming workplace so that I can pursue a PharmD. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

CVS
06.2023 - Current
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Frontline Operations Supervisor

UPS
11.2021 - 08.2024
  • Enhance team productivity, managers have trained and motivated their staff
  • Creating and improving standard practices, operations were performed better and labor costs were decreased
  • Improved workplace and employee safety and readiness by enforcing compliance with regulations and company policies
  • Ideas matched with the requirements and advantages of business were supported and encouraged
  • Evaluated team member performance and productivity, provided feedback, and implemented corrective actions.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Live Verification/ Customer Service

U-Haul Truck Share 24/7
08.2019 - 09.2021
  • Assisted customers through the truckshare 24/7 process
  • Assisted co-workers and answered questions
  • Troubleshooted customers over the phone
  • Reviewed customer information on truckshare process
  • Multitasking between call, chats, and assisting customers/ coworkers.

Education

PharmD - Pharmacy

University of Arizona
Tucson, AZ
05.2028

Associate of Science -

Maricopa Community Colleges Phoenix College
Phoenix, AZ
05.2024

High School Diploma -

Metro Tech High School
Phoenix, AZ
05.2021

Skills

  • Motivational Leadership
  • Cultivating Productive Relationships
  • Stocking and Replenishing
  • Microsoft Office (Word, Excel, Powerpoint)
  • Key Performance Indicators (KPIs)
  • Inventory Coordination
  • Employee Development
  • Insurance Billing
  • Drug utilization review
  • Regulatory Compliance
  • Drug safety

References

Available upon request

Timeline

Pharmacy Technician

CVS
06.2023 - Current

Frontline Operations Supervisor

UPS
11.2021 - 08.2024

Live Verification/ Customer Service

U-Haul Truck Share 24/7
08.2019 - 09.2021

PharmD - Pharmacy

University of Arizona

Associate of Science -

Maricopa Community Colleges Phoenix College

High School Diploma -

Metro Tech High School
REDHA JAFAR