Reegan Brown
Mesa,AZ
Summary
Specializing in high-end customer service with ongoing relationship added value. I have fine tuned clear and friendly communication skills to establish beginning to end satisfaction.
Overview
5
5
years of professional experience
Work History
Hostess
SumoMaya
Scottsdale, AZ
12.2025 - Current
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with kitchen staff to coordinate meal timing and service standards.
- Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Cart girl and shop manger
Fairbanks Golf Pro Shop
Fairbanks, Alaska
05.2025 - 09.2025
- Managed inventory of golf merchandise, maintaining organized stock levels and facilitating timely restocking.
- Provided information on course conditions and events, enhancing golfer experience through effective communication.
- Implemented feedback from customers to enhance service offerings, driving improvements in guest experiences.
- Coordinated with management to streamline operational processes, boosting overall efficiency in daily tasks.
- Boosted sales through effective upselling techniques and product knowledge.
- Quickly adapted to changing weather conditions, adjusting service strategies accordingly.
Hostess
Domaine Serene
Bend, Oregon
04.2022 - 01.2025
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Maintained high level relations with guests and members on wine orders and winery updates.
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
- Promoted business loyalty by fostering positive customer relationships.
Barista
Riverwoods Coffee
Bend, Oregon
04.2024 - 10.2024
- Prepared high-quality beverages in accordance with established recipes and customer preferences.
- Managed inventory levels to ensure availability of coffee beans and supplies, minimizing waste and shortages.
- Implemented efficient workflow processes to reduce beverage preparation time while maintaining quality standards.
- Developed strong customer relationships through personalized service, leading to repeat business and positive feedback.
Staff Support
Esthetics MD Spa
Bend, Oregon
02.2021 - 05.2022
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Met with department supervisors and provided staff support to attain organizational goals.
- Maintained facility cleanliness and stocked all products and supplies.
Education
High School diploma -
Bend High School
Bend, Oregon05-2022
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Guest engagement
- Upselling
Timeline
Hostess
SumoMaya
12.2025 - Current
Cart girl and shop manger
Fairbanks Golf Pro Shop
05.2025 - 09.2025
Barista
Riverwoods Coffee
04.2024 - 10.2024
Hostess
Domaine Serene
04.2022 - 01.2025
Staff Support
Esthetics MD Spa
02.2021 - 05.2022
High School diploma -
Bend High School