Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Regina White

Phoenix

Summary

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to engage clients and support organizational goals in fast-paced environments. Consistently delivers exceptional service while resolving issues and enhancing customer experiences.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager

Mrs.Whites Golden Rule Cafe
Phoenix
10.2009 - 06.2025
  • Delivered attentive service in fast-paced restaurant environment.
  • Managed cash register operations, processing customer payments efficiently.
  • Maintained cleanliness and organization of dining area and service stations.
  • Cultivated positive relationships with regular customers through engaging conversations.
  • Monitored inventory levels and coordinated timely supply orders.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enhanced customer experience through effective upselling and detailed explanations of menu offerings.
  • Processed guest food and beverage orders efficiently using the point-of-sale system.
  • Ensured smooth and efficient restaurant operations by filling in as needed.

Customer Service Representative

Grainger WW
Tempe
02.2021 - 09.2023
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Provided accurate information regarding products and services to address inquiries.
  • Assisted customers with order placements, ensuring smooth transaction processes.
  • Promoted high customer satisfaction by delivering knowledgeable and friendly service.
  • Answered inquiries promptly, enhancing overall customer experience.

Front Office Administrator

Dr.reeferalz
Tempe
12.2015 - 02.2019
  • Delivered exceptional customer service to internal and external clients.
  • Coordinated and confirmed appointments while managing complex staff calendars.
  • Administered electronic health records for precise patient information documentation.
  • Updated patient charts with current data, test results, and differential diagnoses.
  • Returned voicemails promptly and scheduled appointments efficiently.

Education

High School Diploma -

North Highschool
Phoenix, AZ
05-2010

Some College (No Degree) - Business Administration and Management

University of Phoenix
Tempe, AZ

Skills

  • Client engagement and support
  • Problem-solving orientation
  • Effective communication skills
  • Leadership in teams
  • Multitasking organization
  • Adaptability in change management
  • Detail-oriented approach
  • Professional telephone etiquette

Accomplishments

- Participation, Gordon Ramsay’s Secret Service (February 2025)

- Recognized by Gordon Ramsay for outstanding performance and hospitality in a high-stakes, public setting.

- Demonstrated core character traits: service orientation, professionalism, attention to detail, and effective communication.

Certification

  • Food Manager Training Certificate
  • ServSafe Food Handler Certificate
  • Liquor Law Training Certificate

References

References available upon request.

Timeline

Customer Service Representative

Grainger WW
02.2021 - 09.2023

Front Office Administrator

Dr.reeferalz
12.2015 - 02.2019

Manager

Mrs.Whites Golden Rule Cafe
10.2009 - 06.2025

High School Diploma -

North Highschool

Some College (No Degree) - Business Administration and Management

University of Phoenix

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Regina White