Summary
Overview
Work History
Education
Skills
Timeline
Generic

REGINALD ROBINSON

Tucson

Summary

To seek and maintain full or part time positions that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

26
26
years of professional experience

Work History

Pharmacy Technician

United Rx Pharmacy
08.2010 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.


Pharmacy Technician

Omnicare Of Northern Il
08.2002 - 08.2010
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.


Customer Service Associate

Moody Bookstore
06.1997 - 08.2010
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.

Education

High School Diploma -

Troup County High School
Lagrange, GA
06.1986

Skills

  • Team Collaboration
  • High-Volume Environments
  • Assisting Pharmacists
  • Speaking
  • Patient Confidentiality
  • Problem-Solving Skills
  • Judgment and Decision-Making
  • Resolving Complaints
  • Point-of-Sale (POS) Software
  • Time Management
  • Reading Comprehension
  • Staff Leadership
  • Active Listening
  • Resolving Customer Issues

Timeline

Pharmacy Technician

United Rx Pharmacy
08.2010 - Current

Pharmacy Technician

Omnicare Of Northern Il
08.2002 - 08.2010

Customer Service Associate

Moody Bookstore
06.1997 - 08.2010

High School Diploma -

Troup County High School

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REGINALD ROBINSON