Reginald Tso
Snowflake
Summary
Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable, and entrepreneurial nature.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
SYSCO Food Services
Tolleson
01.2025 - 01.2026
- Provided exceptional customer service by responding to inquiries and resolving complaints.
- Monitored daily sales activities and provided feedback to team members.
- Analyzed customer feedback to identify areas for improvement.
Account Manager
Arizona Bus Center
Phoenix
04.2021 - 04.2024
- Utilized CRM software to track interactions and manage account details effectively.
- Provided product knowledge and support to clients during the purchasing process.
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
- Collaborated with sales team to determine best ways to drive market share.
- Attended trade shows and conferences as a representative of the company.
Academic Advisor
Lincoln School Of Technology
Denver
03.2015 - 03.2018
- Assisted students in developing academic plans and setting educational goals.
- Provided guidance on course selection and program requirements for successful completion.
- Conducted workshops to enhance student skills in time management and study techniques.
- Managed Salesforce updates to ensure accurate customer information and interactions.
Education
Bachelor of Science - Business/Management
University of Phoenix
Tempe, AZ 08.2003 - 05.2005
Associate of Arts - Business/Management
National University
La Jolla, CA 04.1992 - 05.1994
Skills
- Customer relationship management
- CRM software utilization
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Sales presentation
- Cold calling
- Territory management
- Pipeline development
Accomplishments
- Honorable Discharge, US Navy. 1987-1994.
- Honorable Discharge, Arizona Army National Guard. 2005-2008.
References
References available upon request.
Timeline
Sales Consultant
SYSCO Food Services
01.2025 - 01.2026
Account Manager
Arizona Bus Center
04.2021 - 04.2024
Academic Advisor
Lincoln School Of Technology
03.2015 - 03.2018
Bachelor of Science - Business/Management
University of Phoenix
08.2003 - 05.2005
Associate of Arts - Business/Management
National University
04.1992 - 05.1994